Customer Service Project Management
Resume:
Oscar Mixco Whittier, CA *****
********@*****.***
CUSTOMER SUCCESS MANAGER
SUMMARY SKILLS
Reliable, energetic, and resourceful customer service professional with
Relationship Building.
over 3 years of experience resolving customer complaints and
promoting conflict resolution. Ability to cultivate key client
Regulatory Compliance.
relationships for multiple campaigns in diverse industries. Expertise in
client services, account management, relationship building, and Business Operations.
communication.
Leadership.
Time Management.
EXPERIENCE Problem Solving.
Project Management.
Mixco’s Auto Spa, Whittier — Owner
April 2021 - PRESENT
Ran the company's day-to-day operations while carrying out
ABOUT ME
management and office tasks. On some occasions, I will carry out
personnel hiring, firing, and management. Oversaw advertising, payroll, I have a great attitude towards
anything I do and I've been told
bookkeeping, and marketing operations. I would follow emerging trends that I am a great person. I value
and research the market for the sector. being friendly with others as you
never know what kind of impact
you would have on that person.
Being able to effectively manage finances The experience of being a tutor
●
and server was a blessing,
● Marketing, sales, and customer service sometimes someone will come in
● Communication and negotiation after having a bad day, and being
able to be the one who helps
● Leadership.
brighten up their day was always
● Project management and planning a great feeling. I am also a
● Delegation and time management competent individual who can
adapt and get the job done.
● Problem-solving
● Networking
Kumon Learning Center, Whittier — Teacher’s Assistant
LANGUAGES
November 2020 - June 2021
I was an assistant, as the assistant I helped with grading, getting work ready English and Spanish
for the kids, and helping students with any work they needed. This job has
given me a lot of experience in knowing how to remain patient and also my
communication skills as I would have to find different ways to help the
student understand their work.
● An ability to build good working relationships with both pupils and
adults.
● Good organizational skills.
● Flexibility and creativity.
● Enjoy working with children.
● Good literacy and numeracy skills.
● Ability to manage groups of pupils and deal with challenging
behavior.
United Parcel Services, Baldwin Park — Package Handler
July 2021 - August 2021
I was a package handler. I gained experience in how to load trailers and
methods on how to build the “walls” and also how to lift boxes a certain way to
prevent injuries. I do my best to maintain a certain amount of packages in an
hour while building quality “walls”. I learned how to be fast-minded and work
under pressure in difficult conditions.
● Experience in materials handling preferred.
● Able to lift and carry heavy loads (max 70 lbs)
● Able to work in a fast-paced environment.
● Detail-oriented.
● Excellent communication skills.
● Flexible and able to work for extended hours.
● Outstanding organizational skills.
EDUCATION
La Serna High School, Whittier — Degree
MONTH 2018 - MONTH 2021
● [3.7 GPA]
● Notable achievements: [4 Years on Varsity Soccer] [2 Years on Varsity
Football] [Tutor for Spanish Speaking Students] [Took 4 AP Classes]
Cerritos College, Cerritos — Working Towards Bachelors
MONTH 2023 - PRESENT
Studying business administration to broaden my knowledge in
fundamentals of a wide range of topics like marketing, accounting, and
human resources.Possessing key qualities that will shine through
including interpersonal, problem-solving, and time-management skills.
Contact this candidate