Los Angeles Customer Service

****. N. Cahuenga blvd Los Angeles, CA *****

503-***-****. ********@*****.***

Objective

Bilingual (English/Spanish) Team player, honest, hardworking, dedicated,

and positive individual looking to use my work experiences or an exciting and strong ability to work in a fast-paced employment opportunity within a customer-service industry.

Work Experiences

Dollar Tree, Oregon City Shopping Center, OR

Customer Service and Cashier February 2023 – January 2024

The Hollywood Roosevelt, Los Angeles, CA

Customer service. Busser. Food runner. April 2022 – October 2022

Eataly, Westfield Century City, Los Angeles, CA

Server/Busser/Cashier, Team leader. February 2018 – April 2022

Lawry’s The Prime Rib, Beverly Hills, CA

Back Server April 2018 – January 2019

Giulia Italian Kitchen, Los Angeles, CA

Team Leader/Back Server February 2017 – April 2018

Bottega Louie, Los Angeles, CA

Barista/Back Server March 2012 – February 2017

Education

Evans Community Adult School, Los Angeles, CA

Skills and Activities

●Read and understand complex instructions, correspondence, and letters.

●Created highly empathetic customer service relationships and exceeded service standards goals.

●Stocked merchandise and tracked inventory accordingly.

●Maintained and sanitized equipment per department procedures and state guidelines.

●Lead and trained new hires in several departments.

●Reconciled cash drawer, accounting for errors and resolved discrepancies.

●Experienced at working individually and in groups – solved problems and improved efficiency.

●Organized, proficient, and adaptable in active listening skills.

●Detail oriented.

●Assisted managers, as needed to strengthen their leadership and communication skills.

●Travel, soccer, physical fitness, hiking, running, and adventure.

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