Delivery Driver Customer Service
Resume:
Shamel Williams
Albany, NY *****
**********@*****.***
To further my career by utilizing my leadership skills to promote team success, higher levels of productivity, and more effective customer/client relations. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Warehouse/Driver
Central Turf and Irrigation-Latham, NY
September 2023 to Present
Delivery driver
Warehouse management
Lead Driver/Supervisor
Mack's Moving Company-Green Island, NY
July 2023 to September 2023
Moving furniture
Security Supervisor
Allied Universal Security Services, Systems and Solutions-Albany, NY March 2020 to April 2023
Assigned duties
Filed paperwork
Monitored cameras
PCA
All Metro Health Care-Albany, NY
September 2011 to March 2020
Watch over patients
Help promote positive health within the residents
FedEx Delivery Driver
FedEx Ground-Albany, NY
February 2018 to January 2020
Loading and Unloading packages from the truck
Delivering packages to the destination
Scanning and Logging Packages
Customer Service Representative/Mail Room Clerk
CSC-Rensselaer, NY
October 2016 to September 2018
Cancel and or Upgrade customer accounts
Resolve customer issues
Provide general customer service
Sell Products and Services
Preparing and Sending Documents
Proficient in Microsoft i.e Word, Excel, PowerPoint Plant Worker
Ultrapet-Albany, NY
October 2017 to December 2017
Recycling plant moving bottles
Forklift experience
Warehouse Worker
Henry Schein-Albany, NY
September 2015 to September 2016
Responsibilities
Handling and shipping products
Cleaning
Fixing beams
Lifting boxes
Skills Used
I have to be very accurate and organized at this job to avoid any mistakes with customer orders Clerk
Save A Lot-Albany, NY
February 2007 to January 2011
First point of contact for all customers
• Handle daily cash transactions
• Train and supervise new staff in regards to cash transactions and cleanliness of the store also how punctual things must be on and off the register
Clerk
Stewarts Shops
July 2006 to January 2007
to hit minimum requirements that enabled the company to make more money
• Handled daily and weekly inventory
Education
High school diploma
Albany High School
Commercial Driver's License (CDL)
Class A
Expires: January 2033
State: NY
Endorsements: X (Tank + Hazardous) - T (Double/triple trailers) Skills
• Shipping Receiving
• Order Puller
• Warehouse Associate
• Forklift
• Picker Packer
• Mail Room
• Mail Clerk
• Shipping & Receiving
• Sorting
• Data Entry
• Mail Sorting
• Moving Experience
• Surveillance
• Security
• Load & Unload
• Typing
• Pallet Jack
• Time Management
• Order Picker
• Driving (5 years)
• Delivery Driver Experience
• Conflict Management
• RF Scanner
• Delivery driver experience (2 years)
• Flatbed
• Warehouse Management
Certifications and Licenses
Security Guard
December 2017 to April 2019
Security guard license 8hr pre assignment training and 16hr on the job training certificate CDL A
July 2024 to January 2033
Assessments
Management & leadership skills: Impact & influence — Proficient September 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work motivation — Proficient
April 2022
Level of motivation and discipline applied toward work Full results: Proficient
Security guard skills — Proficient
April 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Delivery driver — Proficient
January 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Attention to detail — Proficient
September 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Scheduling — Proficient
September 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Warehouse shift leader — Proficient
November 2022
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skill Profile:-Proven leadership ability
-Solid customer service background in variety of high stress settings
-Willing and able to learn and excel when taking on new tasks
-Excellent interpersonal and conflict resolution
-2years assembling experience
-2 year forklift experience
Contact this candidate