C U S T O M E R S E R V I C E P R O F E S S I O N A L
ASHLEI TILLEY
Customer Service
Team Leadership
Veterinary Medicine
S K I L L S
Paullina, IA 51046
************@*****.***
linkedin.com/in/ashlei-tilley
With over three years of experience in customer service, I bring a kind and friendly attitude, excelling in customer interactions and resolving inquiries. My diverse background includes skills in veterinary medicine, pet grooming, and delivering exceptional customer care. P R O F I L E
E X P E R I E N C E
Casey’s, Paullina, IA
2021 - 2022
ASSISTANT MANAGER
Supervised staff, workflow, and inventory for smooth operations. Resolved customer inquiries and issues to enhance satisfaction. Managed cash transactions, sales, and prepared financial reports. Staples, Orange City, IA
2022 - 2024
CUSTOMER SERVICE REPRESENTATIVE
Handled customer inquiries and resolved issues via phone and email. Provided product information and assisted with order placements. Maintained accurate records of interactions and transactions. K-Dog Pet Lodge, Hull, IA
2019 - 2020
PET GROOMER
Delivered comprehensive services with a focus on pet comfort. Scheduled appointments and responded to customer inquiries. Kept accurate records of grooming and pet health conditions. E D U C A T I O N
Des Moines Area Community College
2008 - 2010
AAS, VETERINARY TECHNOLOGY
Animal Behavior College
2012 - 2014
PET GROOMING CERTIFICATE
Available upon request.
REFERENCES