REBECCA COSPER-WERLING
Orlando, FL ********************@*****.***
407-***-**** linkedin.com/in/rebecca-cosper-werling-8a20193b
CORE COMPETENCIES
Brand Awareness Adult Learning I Development l Human Resources I
Online Chat & Video Consultations Coaching Communication I Diversity and Inclusion Trainer l
On Boarding Programs I Performance Management Cultural Influence
EDUCATION
UNIVERSITY OF CENTRAL FLORIDA, Orlando, FL – Bachelor of Science in Psychology, Clinical Track 2025
SEMINOLE STATE UNIVERSITY, Sanford, FL – AA Degree Psychology Track
SONOMA STATE UNIVERSITY, Rohnert Park, CA – General Education
PROFESSIONAL EXPERIENCE
DILLARD’S – Chanel 5/2022 – Present
Brand Lead - Responsible for Coaching and Development including orientations, sales goal attainment and inventory control
Recruit and interview brand candidates
Organize and delegate task as necessary
CLINIQUE COSMETICS FIELD - ESTEE LAUDER COMPANIES 5/2006 – 7/2021
Field Executive and Trainer 7/2019 – 7/2021
Contributed to profitable achievements of sales objectives by ensuring that clients received an elevated service experience
Spearheaded the successful execution of all relevant education programs, service, and beauty training for employees at all skill levels – Executed both in Person and Virtually
Demonstrated essential collaboration and negotiation skills
Managed Freelance Team including onboarding, employee records, payroll, exit interviews and other human resource functions
Field Education Executive 5/2006 – 7/2019
Educated the Consultants, Managers and Field staff on the Education Objectives, and supported the Point of Sale priorities in Orlando, Boca Raton, Tampa, Jacksonville, and South Georgia, 23-29 Seminars per Season with 15 – 65 Consultants per Seminar in attendance
Curated content that supported and defined learning objectives, and influenced behavioral changes and/or skill development for different Skill Levels
Remained agile and timely when adjustments to content or strategy were needed, based on leadership feedback
Provided strategic recommendations regarding support and facilitation requirements needed for each program - Nominated by Supervisors to be on Several Task forces to help develop Curriculum to the NA specific Shopping and Behavior Patterns
Presented clear action steps for success with strong presentation and writing skills
Utilized presentation skills with both concept and scripted content for variety of audiences, ensuring messaging was appropriate for each audience, ensuring all 365-390 Consultants/ Counter Managers / Account Coordinators and Executives are able to execute their objectives for the Season
Aligned content marketing strategy to ensure appropriate representation
Participated in post learning meeting to discuss data and determine if future action was needed, and determined how follow-up would be executed by the Field
PROFESSIONAL DEVELOPMENT
Talent Plus Training
Principles of Adult Learning
LinkedIn Courses