High School Customer Service

Location:

Posted:

July 23, 2024

Aniellys I. Garcia

Education

****-**** ***** ****** **. High School, High School Diploma

Skills

Microsoft Word, Excel, Power Point and Publisher.

Work Experience

PBGC – 12/16- current

Entry Pension Administrator

Train new team personnel by ensuring they adhere to PBGC guidelines.

Assist in preparation of benefit application packages.

Send appropriate letters to participants and close all service requests.

Update participant address and electronic direct deposit in CRM by participants request by phone or letter.

Create Benefit Calculation in Archive with information provided by actuaries or participants.

Perform payment audit review once the application has been processed to assure accuracy and that documents by PBGC are in IPS Viewer.

Provide excellent customer service to all client personnel.

Sound Balance - 11/14- current

Sale Associate

Maintain constant presence on the sales floor to address customer needs.

Recommend appropriate items and direct or lead customer to selection.

WWC/Master concessions Air d.b.a Miami Gifts to Go - 08/2010-11/2014

Senior Supervisor

Responsible for loss merchandise or missing item in the shipments,

Resolved issues between customers and 10 full time and part time employees

Processed returns exchange and refund

Created merchandise displays

Balanced cash drawer and make the final daily deposits

Beya Store, Inc - 06/2008-08/2010

Sales Associate

Greeted and provided assistance to all our customers

Cash register and visual merchandising and meeting sales goals

Maintained the appearance of the stores