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Customer Service

Location:
New Orleans, LA, 70130
Salary:
20+ per hour
Posted:
July 23, 2024

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Resume:

Justin Thomas Micaroni

Food, Beverage & Hospitality Expert / Chef /Carpenter/ Business

Manager & Consultant

New Orleans, LA 1-504-***-****

Merida, Mexico +52-999-***-****

*************@*****.***

I am an entrepreneur, business manager & consultant with a unique and expansive skill-set collected during thirty+ years of service in the hospitality, sales, tourism, media and construction industries. I got my first jobs washing dishes, delivering papers and mowing lawns at the age of twelve and have been in the service of others ever since. I have spent the past 25+ years in leadership roles, including owning/operating several of my own businesses while managing and/or consulting for various other food and beverage, music, media & construction businesses. WORK EXPERIENCE

Selina Catahoula Hotel, General Manager/Consultant May 2023 to Nov 2023 Served as general managing consultant and site lead for Selina Hotels New Orleans location. 51 rooms and apartments. Staff of 35. Full food and beverage operation along with special events and catering.

Macaroni Consulting, Proprietor 2005-Present

Food and Beverage, Nightclub, Construction, Event Production, Marketing & Digital Media. Past Clients: Selina Catahoula Hotel New Orleans, Sian Ka'an Restaurant Tulum, Maison On Frenchmen, Dragon’s Den, The Artisan Cafe, Mr Handy NOLA, Adam’s Custom Creations, Dismantle Magazine, The Bend Media & Productions, NolaFugees Press, New Orleans Lifestyle Media, Frenchmen Street Live, DeadBeat Productions. Maison Music Club, Chef / Operations Manager/ Consultant Aug 2010 to 2023

• Developed and executed profitable menu

• Management of a 1000 person music venue

• Responsible for human resources and staff development

• Brand development and social media marketing

Handsome Willy's Bar & Café / Handsome Events, Founder / General Manager / Chef Feb 2005 to Aug 2017

• Rebranded and remodeled business

• Developed successful social media marketing plan

• Private parties and catering sales and execution Bar and Operations Manager Lucy's Retired Surfers Bar Sep 2001 to Feb 2005

• In first year helped increase gross sales 150%

• Liquor cost of goods sub 17%

• Launched successful weekly & annual events

• Lead teams that redesigned both food and drink menus. The Columns Hotel, General Manager & Private Events Coordinator Oct 1998 to Sep 2001

• Managed a 25-room boutique hotel, event center and bar.

• Co-Coordinator 100+ Weddings & Private Events annually

• Created & Executed successful weekend brunch.

• Increased Bar Sales 75% & cost of goods declined 11%.



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