Customer Service Agent

Sonceerey SK

Baker 229-***-****

**********@*****.***

*******@*****.***

Experience

Teacher Substitute-Edmond Public School

System, School Custodian & Bus Monitor

*/****-*/****

Experienced in managing classrooms with students,

processing and coordinating with Administration,

Teachers, and Students to ensure timely and high-

quality school days and safe travels homebound.

Customer Service Agent E.T.C Customlinx

6/1991 – 5/1997 Mail Room & Call Center

Skilled in acquiring new payments,

sortinting mail starting new contracts, and building relationships with international Customer Service

Agents

and other industry professionals to expand the

company's client portfolios.

Counter Representative-Jamesway Store

3/1989– 9/1991 2 Locations NY & MD

Proficient in counter, cashiering and assisting clients, providing closing of counter management

and mentoring other employees while developing

strong analytical and critical client services with adaptive thinking skills.

Education

Metropolitian Technical College

8/2013-5/2015

4.0 GPA, Legal Secretary I

Skills

Spoken & Written Language

English

Worked in NY, MD, GA, OK, IL.

Programs

Word, Excel, PowerPoint

Roles

Customer Service Agent, 25 Years

School Employee, 3.5 Years

Cashier, 8 Years

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