Sales Associate Staff
Resume:
Iman Thompson
Chicago, IL *****
******************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales Associate
Moose Knuckles-Chicago, IL
September 2023 to May 2024
• Selling, clientelling and providing a memorable experience to each customer
• Engaging in conversation in a genuine manner
• Providing relevant and detailed product knowledge in each customer interaction
• Providing speedy service
• Completing large transactions with high level of attention to detail
• Taking customer information for follow up and email blasts
• Keeping the store clean and maintaining strong visual standards
• Restocking sales floor and keeping store tidy during downtime
• Understanding the importance of diversity and inclusion and how it plays a role in our day to day interactions with each other and with customers
• Follow the rules; understand and comply with all company policy, procedures and operations Sales Associate
H&M-Chicago, IL
March 2023 to October 2023
Seasonal employee responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers Sales Lead
Ann Taylor-Chicago, IL
December 2022 to April 2023
• Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance.
• Solving customer complaints and answering customers' questions.
• Writing reports for senior managers.
• Assisting with the selling of our store's products and services and assisting to maximize sales.
• Stocking shelves, setting up displays, ringing up merchandise and sales, and performing cleaning duties.
• Providing sales staff with constructive feedback and assisting staff to solve customers' problems.
• Maintaining inventory, filling out paperwork, and possibly tasking sales workers with the buying of more supplies.
• Maintaining positive customer relations.
• Motivating the sales staff and creating an atmosphere of healthy competition among the staff. Stylist
AKIRA-Chicago, IL
June 2022 to October 2022
• Providing excellent customer service through our 5 steps of selling
• Giving expert advice on styling and trends
• Accurately & relentlessly selecting merchandise to create head to toe looks for clients
• Starting and maintaining personalized fitting room for each client
• Building strong and lasting relationships with clients
• Participating in the overall upkeep of the store
• Developing and maintaining a working knowledge of product
• Achieving & surpassing individual sales goals
• Contributing to achieve and surpass the store's daily, weekly, & monthly sales goals Victoria Secret Sales Associate
Victoria's Secret-Chicago, IL
September 2021 to March 2022
• Worked in sales, selling Lingerie
• Greeted customer and guest
• Offered knowledge about Bras and sizing
• Received and filed online orders
• Completed in-store purchases
• Handled in-store returns
• Replenished merchandise
Warehouse Worker
Menasha Packaging-Bloomington, IL
November 2020 to June 2021
• Took orders and packed items for customer deliveries
• Organized materials
• Followed loss prevention procedures
• Loaded and unloaded merchandise
• Manually inspected items
• Processed delivery reports and inventory
Cafe Associate
Nutella Cafe-Chicago, IL
April 2019 to March 2020
jobdutiesconsist of measuring, portioning, cutting, slicing, heating, mixing, and assembling ingredients to create delicious menu items! The primaryresponsibilitiesof a Front EndAssociateinclude greeting customers, ringing up purchases, and answering questions about products and merchandise. Fragrance Specialist
Macy's-Oakbrook Terrace, IL
October 2018 to January 2019
Seasonal employee responsible for delivering sales targets in a specific store by making sure to execute in-store excellence and provide information to help customers to make the right choices, building client relationships, conducting training programs, closing sales, demonstrating product features, taking part to sales events
Dog Walker/Pet Sitter
Paws in Motion-Chicago, IL
June 2018 to October 2018
be responsible for caring for your dog while you are away – this includes feeding, walking, grooming, playing and taking them to the vet if necessary
Education
High school diploma
NALB - Chicago, IL
2015 to 2018
Skills
• Inventory Control (Less than 1 year)
• Direct sales (3 years)
• Food Service (2 years)
• Food Preparation Experience (2 years)
• Food Safety Experience (2 years)
• Food Handling (2 years)
• Customer service
• Host/Hostess
• POS
• Retail Sales
• Guest services
• Quality control
• Hospitality
• Social media management
• Serving Experience
• Content creation
• Editing
• Blogging
• Dog handling
• Organizational Skills
• Leadership
• Fashion styling
• Fashion retail
• Copywriting
• Microsoft Office (2 years)
• Branding
• Windows
• Sales
• Front desk
• Guest services
• Retail sales
• Merchandising
• Color theory
• Sales strategy
• Microsoft Excel
• Organizational skills
• Microsoft Word
• Customer service
• Sales
• POS
Certifications and Licenses
Food Handler Certification
Safe Quality Food Certification
ServSafe Alcohol
CPR Certification
First Aid Certification
Contact this candidate