Technical Support Center Associate

Resume

Michael J. Kreyeski

*** **** ****** ******* ****

Bradenton, FL 34207-6256

Tel. no. : 941-***-****

WORK EXPERIENCE

Advance Controls, Inc. June 12, 2006-December 31, 2018

**** **** *treet East

Bradenton, Fl 34203

Employed as a Manger/Engineer, Responsibilities for this position include: Technical support to costumer,

managing/overseeing the panel shop, scheduling shop builds; testing HVAC built control panels, access

RMAs, upgrade build diagrams, create BOM, assign and document UL #s, UL gate keeper, and inventory

control, sourcing parts and ordering.

Jackson Hewitt Technology Center October 3, 2005-April 24, 2006

100 Arthur Anderson Parkway

Suite 200

Sarasota, FL 34232

Employed as a Support Center Associate—this is a seasonal position. Responsibilities for this position include:

Technical telephone support in the software processing and hardware areas for JH franchises.

GE Infrastructure Security March 9, 2005-June 24, 2005

8985 Town Center Parkway

Bradenton, FL 34202

Employed as an Engineering Technician—this was a temporary position. Responsibilities for this position

include: Setting up and organizing the TQ lab. Building and testing commercial fire alert systems. Analyzing

and developing customer survey reports.

Telesis Technology Corporation August 23, 2004-January 17, 2005

1611 12th Street East

Palmetto, FL. 34221

Employed as a manager for the testing lab, responsibilities include: Designing test circuits for the testing of several types of discrete electronic components. Furthermore, the testing of CPUs and ICs were also part of the testing lab’s abilities. Also, developed quotes for pricing and scheduling purposes. Finally, sourcing parts, and filling out test reports.

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Michael J. Kreyeski

EDUCATION AND CERTIFICATION

Bachelor of Arts, Management Information Systems, 2003

University of South Florida, Tampa, FL

Associate in Arts, Computer Science, 2000

Manatee Community College, Bradenton, FL

Associate in Science, Computer Maintenance, 1983

Springfield Technical Community College, Springfield, MA

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