Customer Service Fine Dining
Resume:
Torri Turner
*****************@*****.***
OBJECTIVES
My current objective is to utilize the experience acquired in the hospitality industry to challenge myself professionally and personally.
EDUCATION
Hampton University
May 1999 B.S. Biochemistry
EXPERIENCE
Equus/Jack’s Lounge 122 Sears Ave.
Server 11/2017-current
High-volume environment, encompassing a wide range of skills
Corbett’s (An American Place) 5050 Norton Healthcare Blvd.
Server 5/2016-11/2017
Fine dining restaurant with requisite proficiency in all areas of service
Marketplace Restaurant 651 S. 4th St.
Server 6/2015-5/2016
Meet and exceed customer service expectations through menu knowledge, as well as, steps of service
Maker’s Mark Bourbon House & Lounge 446 S. 4th St.
Server/Service Mgr. 10/2004-6/2015
Development of a comprehensive training manual for FOH employees
Hiring and training of all FOH employees (servers/hostesses)
Scheduling of all FOH employees (servers/hostesses)
Efficient food expo for lunch/dinner shifts
SKILLS
20 yrs. experience in the service industry at varied establishments
5 yrs. experience bartending in a high-volume upscale environment
Vast liquor and wine knowledge
Proficient use of Aloha and Open Table
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