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Customer Service Warehouse Associate

Location:
North Carolina
Posted:
July 23, 2024

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Resume:

**** ***** ****

Hopkins, Sc *****

803-***-****

*********@*****.***

YOLANDA MCIVER

OBJECTIVE

To obtain a permanent position exercising my leadership and people skills. Presenting my employer with adequate performance to satisfy any work orders and duties to company. I’m am a goal setter and love to provide help towards any goals needed to be accomplished.

SKILLS & ABILITIES

I have great leadership skills, critical thinking, time management, problem solving and communication skills. I have the ability to be a team player and get projects done in a timely manner.

EXPERIENCE

WAREHOUSE ASSOCIATE, AMAZON FULFILMENT CENTER

01/2019-Present

Processing customer orders

·Receive and put away inventory.

·Picking customer orders.

· Audit inventory.

ASSISTANT MANAGER, FAMILY DOLLAR

6/2014-01/2019

Opening and closing the store.

· Professionally handling customer complaints to a positive outcome.

· Handling voids and returns.

· Merchandising, stocking, and checking in vendors.

· Monthly resets; hang weekly sales ads

· Trouble shooting system, cashier audits.

· Making daily deposits

CUSTOMER SERVICE REPRESENTATIVE, EXPRESS CHECK ADVANCE

1/2014-6/2014

Answer telephone and provide excellent customer service.

. Make loans; receive collections and payments on accounts.

. Verify account balances at banks and hand walk checks for collections.

. Assist in organizing and filing folders.

. Make courtesy calls to customers before payments due.

. Verify daily check bundles to deposit reports.

. Assist Store Manager in counting and balancing drawers to perform loans.

. Perform and adhere to Manager Responsibilities in their absence

CLERICAL ASSOCIATE, LAKE CITY FAMILY MEDICINE

5/2010-1/2014

Scheduling appointments and answering telephone.

. Pulling charts for appointments and messages.

. Collecting co-pays.

. Verify daily check bundles to deposit reports.

. Assist Store Manager in counting and balancing drawers to perform loans.

PERSONAL CAREGIVER, PRESTIGE HOME SUPPORT

1/2007-5/2010

Documents objective data and routine aspects of patient care.

. Obtained household supplies and daily errands.

. Assisted patients with bathing, oral hygiene, grooming, feeding and elimination

EDUCATION

ADDISON HIGH SCHOOL-HOUSTON TEXAS-HIGH SCHOOL DIPOLMA: 2009

You might want to include your GPA here and a brief summary of relevant coursework, awards, and honors.

PROFESSIONAL MEDICAL TRAINING-FLORENCE, SC-

Medical Front Office Assistant and Medical Terminology 2010

. Complete 120 day course in Medical Front Office and Medical Terminology

MEJIA’S MEDICAL TRAINING CENTER-FLORENCE SC

Medical Billing and Coding: 2011.

Complete 130day course in Medical Coding and Billing

REFERENCES

AVAILABLE UPON REQUEST



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