Hopkins, Sc *****
*********@*****.***
YOLANDA MCIVER
OBJECTIVE
To obtain a permanent position exercising my leadership and people skills. Presenting my employer with adequate performance to satisfy any work orders and duties to company. I’m am a goal setter and love to provide help towards any goals needed to be accomplished.
SKILLS & ABILITIES
I have great leadership skills, critical thinking, time management, problem solving and communication skills. I have the ability to be a team player and get projects done in a timely manner.
EXPERIENCE
WAREHOUSE ASSOCIATE, AMAZON FULFILMENT CENTER
01/2019-Present
Processing customer orders
·Receive and put away inventory.
·Picking customer orders.
· Audit inventory.
ASSISTANT MANAGER, FAMILY DOLLAR
6/2014-01/2019
Opening and closing the store.
· Professionally handling customer complaints to a positive outcome.
· Handling voids and returns.
· Merchandising, stocking, and checking in vendors.
· Monthly resets; hang weekly sales ads
· Trouble shooting system, cashier audits.
· Making daily deposits
CUSTOMER SERVICE REPRESENTATIVE, EXPRESS CHECK ADVANCE
1/2014-6/2014
Answer telephone and provide excellent customer service.
. Make loans; receive collections and payments on accounts.
. Verify account balances at banks and hand walk checks for collections.
. Assist in organizing and filing folders.
. Make courtesy calls to customers before payments due.
. Verify daily check bundles to deposit reports.
. Assist Store Manager in counting and balancing drawers to perform loans.
. Perform and adhere to Manager Responsibilities in their absence
CLERICAL ASSOCIATE, LAKE CITY FAMILY MEDICINE
5/2010-1/2014
Scheduling appointments and answering telephone.
. Pulling charts for appointments and messages.
. Collecting co-pays.
. Verify daily check bundles to deposit reports.
. Assist Store Manager in counting and balancing drawers to perform loans.
PERSONAL CAREGIVER, PRESTIGE HOME SUPPORT
1/2007-5/2010
Documents objective data and routine aspects of patient care.
. Obtained household supplies and daily errands.
. Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
EDUCATION
ADDISON HIGH SCHOOL-HOUSTON TEXAS-HIGH SCHOOL DIPOLMA: 2009
You might want to include your GPA here and a brief summary of relevant coursework, awards, and honors.
PROFESSIONAL MEDICAL TRAINING-FLORENCE, SC-
Medical Front Office Assistant and Medical Terminology 2010
. Complete 120 day course in Medical Front Office and Medical Terminology
MEJIA’S MEDICAL TRAINING CENTER-FLORENCE SC
Medical Billing and Coding: 2011.
Complete 130day course in Medical Coding and Billing
REFERENCES
AVAILABLE UPON REQUEST