Project Management Manager

Lydia Figaro-Seidenrose

www.linkedin.com/in/lydiafigaro-seidenrose

Ph: 240-***-**** * Email: *******@*****.***

Public Trust Security Clearance

Qualifications Summary

A Driven Program and Project Management Professional with 12+ years of experience leading, planning, executing, and implementing projects, business processes, and resource management. Experience working in Information Technology, Program and Project Management Office, Enterprise Management, Governance, Compliance, Operation and Maintenance, Business Development, Health Care, Government Contracting across multiple projects. Knowledgeable of Agile and Waterfall methodologies. Excellent analytical, critical thinking, and problem-solving skills and a proven track record of working collaboratively with senior leadership and external and internal stakeholders. Effective team leader with strong oral and written communication.

Professional Experience

Lead Information Technology (IT) Project Manager

Panum Group LLC – US Department of Agriculture (USDA), Alexandria, VA 11/2022-01/2024

Office of Information Technology (OIT) Food and Nutrition Service

Managed and supported the Enterprise and Project Management Office Divisions, Compliance, Governance, and Budget Branches

•Managed the collaboration of the Enterprise and Project Management Division's project work and data flow across multiple departments and teams. Work directly with the client to prioritize program/project/activities.

•Developed organizational project process diagrams and analyzed metrics and operational improvements to increase efficiency.

•Facilitated leadership and stakeholder meetings and managed stakeholders' relationship communication.

•Ensured the Capital Planning and Investment Control processes by the Office of Management and Budget IT investments were aligned with the USDA and Food, Nutrition Consumer Services goals.

•Managed a portfolio of project investments, providing status reports to leadership.

•Developed concept of operating documents/plan/RACI defining functional roles and responsibilities, the scope of work, operational activities, and completed project intake and transition to operations.

•Managed, mentored, and provided guidance to Business Analyst and Project Managers.

Project Manager - CNI Technologies –Silver Spring, MD 02/2020– 09/2022

Dept of Health and Human Services Food & Drug Administration –Office of Commissioner (Contractor)

Provided project management expertise to the FDA's senior leadership in implementing the New Era of Smarter Food Safety Initiative. Collaborate across the agency to develop strategic plans to manage the program implementation strategy.

•Managed cross-departmental communication with leadership and internal and external stakeholders.

•Developed standard operation procedures and processed documents to increase project efficiency.

•Provided management with project status updates and generated project plans and milestones reports.

•Implemented project management processes: trackers, risks, issues and changelogs, status reports, action items, and metrics.

•Developed workflow plans and prepared reports on project accomplishments and approaches to resolving issues.

•Engaged with community stakeholders' committees to develop strategic action plans and processes to track and monitor international activities within the global communities.

•Lead the project team on implementing the IT Appian Application (Project Tracking System).

Project Management Analyst - nTech – Exelon, Inc., Columbia, MD 02/2019–02/2020

Program and Project Management Analyst – Project Management Office

Supported the restoration of the United States utilities and electrical grid project.

•Collaborated with technical and engineering teams and contractors to deliver Scopes of Work (SOWS) as planned for the Auto-Sectionalizing & Restoration projects.

•Consulted with internal and external stakeholders and teams to ensure that updated information was communicated, the project was on schedule and budget and took action to resolve any issues.

•Assisted with creating the project management plan and developed/maintained the project workflow reports.

•Collaborated with finance teams on budget forecasting, resource planning, contractors' invoices, and contract payment authorizations.

•Prepared work orders, program summaries, and monthly project reports.

•Conducted project site visits with contractors to verify work completion.

CareFirst Blue Cross Blue Shield, Owings Mills, MD 08/2016–01/2019

Project Manager – Business Development Strategy and Integration –Collaborated with senior leadership and teams to determine and develop corporate initiatives projects.

•Developed project plans, reviewed initial budgets, and implemented processes to track project milestones, action items, and risk management.

•Review test cases to streamline business inputs and outputs and ensure all projects align with project goals and company objectives.

•Analyzed data to identify risks and potential new business opportunities and estimate planned values.

•Developed initial project charters, identifying critical areas in planning processes.

•Collaborated, reviewed, and edited the final charter document from the project manager and submitted it to the

•Developed SOPs to support new project processes, ensuring each method was documented and carried out systematically.

AARP Public Policy Institute, Washington, DC 11/2015–08/2016 Project Management Analyst – Dept of Finance and Economics (Contractor)

•Developed project management plans and implemented project management methodologies, workflow diagrams, and presentations.

•Coordinated with interdepartmental teams on public policy and budgeting on the Family Care Act in compliance with state law.

•Researched financial tools to determine the best available applications for savings and investment accounts for senior citizens and made recommendations.

•Implemented IT SharePoint application and set up the department's logistical database, allowing teams to access and share data across multiple departments and facilitating increased collaboration and information-sharing.

•Collaborated with various departments and teams on new business projects to create exploratory research teams and assess whether projects were viable and would better serve communities by outlining opportunities, risks, and benefits.

ALCATEL LUCENT TECHNOLOGY, Columbia, MD 05/ 2012 -10/2015

Project Manager, Junior Contractor (Information Technology)

Managed change management processes for project scope requests and compiled data for business financial department. Supported project Full Systems Development Lifecycle (SDLC) - planning, monitoring and controlling and closing of projects. Developed data metrics, dashboard reports, and spreadsheets to identify trend, forecasts. Analyzed and consolidated project weekly and monthly status report for management.

•Developed processes by setting up formatted spreadsheet which contributed to reduction of resources time by 30%.

•Facilitated daily project management meetings with national staff on projects status, allowing all project management, engineering and construction teams to discuss work tasks, strategy and approach to resolve pending issues which reduced time and provided ability to share knowledge by preparing master project sheet and timetable to report status.

•Collaborated and supported internal and external project teams request for products material to ensure hard materials were available to reach site in a timely manner, saving company costs to re-start the job due high expenses.

KAISER PERMANENTE, Silver Spring, MD 08/2008 – 04/2012

Senior Project Coordinator (PMO) (Business and Information Technology)

Facilitated development of Project Management Planning and Project Charters, requirements gathering, monitoring, and controlling budget, closing out project documents and lesson learned training. Evaluated and complied project status against project success factors for teams and executive management. Managed project issues and risk logs, quality control processes for project deliverables and established risk matrix factors.

•Managed change management processes for new project scope requests by ensuring all request were aligned to requirements to avoid scope creep thereby, improving process to expedite change request effectively and timely.

•Maintained and monitored integrated reporting systems (SharePoint, RPM/Clarity) for assigned program / projects, ensuring all projects were listed on the repository and administered.

•Reviewed vendor contracts process payment invoices to provide timely payment while avoiding late fees and confirming work-orders were compliant with project scope. Tracked and maintained project expenditures and prepared weekly budget reports.

•Developed project management communications procedures on national Information Technology maintenance outages.

Education

•Master of Business Management (MBA)

•Master of Science (MS) Management Project Management (MPM)

University of Maryland University College, Adelphi, MD

•PMP Certificate of Completion Course Project Masters, Inc., Columbia, MD

•Bachelor of Arts (BA) in Public Policy/Global Leadership (pre-law concentration)

The City College of New York, CUNY, New York, NY

Technical Skills: Microsoft Office 365: Excel, Outlook, PowerPoint, MS Project, SharePoint, Teams, Visio & Word, Salesforce and Appian .

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