Project Manager Delivery

Ibby Sheikh, West Hempstead NY, 718-***-****, ********@*****.***

A meticulous Project Manager & Delivery Manager with experience in core business & compliance systems transformation, operations and remediation initiatives, including recent technologies implementations, risk identification & mitigation with focus on customer needs, satisfaction, quality of services & the products.

Israel Discount Bank of New York

Remediation & QA Project Manager (Agile, Waterfall – Contract - Hybrid) – 1/23 – Current

Managing technology projects with clear visibility and transparency that includes progress management, risks management, schedule management, resource management & defects management.

Working directly with business stakeholders, clients, designers, developers, and engineers to coordinate the building of applications to spec and on time.

Identifying solutions that are not only meeting the current needs but also foresight into future situations with concern for reusability, risk mitigation, and alignment with firm strategy and regulatory climate.

Managing project scheduling, updating Microsoft Project Schedules (.mpp) as required.

Updating and maintaining various Clarity PPM project records as directed.

Updating project Risk, Action, Issues, Decision (RAID) Log items if assigned

Capturing meeting minutes, verifying content, and communicating to specified distributions.

Coordinating project team members and developing schedules and individual responsibilities based on roles.

Organizing meetings to discuss project goals, progress & issues.

Developing, managing & sharing well-defined reports.

Santander Bank

Project Manager (Agile, Waterfall – Contract - Remote) - 2/7/22 – 11/22

Supported project management efforts, including identifying project deliverable, resources & timelines.

Supported IT Infrastructure management efforts, ensuring resources are available production environments.

Identified project stakeholders, managing stakeholder communications, ensuring project team alignment.

Performed business needs analysis & assisting in development of specifications for software customization.

Managed testing cycles, related resources, testing tasks & timelines, including production rollout activities.

Performed Data Governance responsibilities, ensuring the accuracy, validity & security of data for business.

Worked closely with business & process owners to develop & deliver high quality customized system training.

Monitored and reported on project scope, timeline, resources & budget, escalating issues for resolution.

Worked closely with PMO & project teams to ensure quality of project within budget, schedule & scope.

Proactively identified, communicated & managed issues through resolution, adhering to escalation paths

Facilitated project status and steering committee meetings, prepared decks, and followed up on action items.

Sterling Bank & Trust

Project Lead (Contract – Remote) - 6/21 – 12/21

Managed & tracked project scope, schedule, budget, resources & deliverables throughout the project lifecycle.

Organized & coordinated project teams, provided coaching to delivery teams to use project management tools.

Provided daily project support, led solution meetings, facilitating discussions, proposed & suggested resolution.

Proactively identified & communicated issues & managed through resolution, adhering to project governance.

Performed Data Governance responsibilities, ensuring the accuracy, validity & security of data for business.

Discovered, analyzed & mitigated risks, included established contingency plans, and initiating corrective action.

Reported key project metrics and status of project(s) to project team, steering committees, and stakeholders.

Performed regular Monitoring and Controlling activities, including Project Change Requests (PCRs) and project status reports.

Shinhan Bank America, New York, NY

AVP/Compliance System Manager (PM) - 11/19 – 3/20

Managed & led Oracle compliance technology system & platform upgrade, ensured correct customization to meet business needs & compliance with BSA/AML rules & regulations.

Managed highly visible business and technology driven projects, working in partnership with technical, operational, and business stakeholders.

Delivered projects leveraging Waterfall, Agile or Hybrid depending on the project type and organizational fit.

Organized project teams and coach/guide delivery teams to use standard productivity/delivery solutions’ by coordinating and conducting training with project management tools.

Developed and maintained project plans with critical paths to meet expected key milestones, due dates, deliverables, and project schedule.

Managed and track project scope, schedule and resources throughout the project lifecycle, Discovery through Closure

Managed multiple third-party vendors including onshore design and offshore development/QA/UAT teams, while integrating resources into project workstreams

Devised and executed a communication plan to inform business stakeholders and engage with project team members throughout the project.

Provided daily and tactical project support by leading Scrum “ceremonies” and facilitating discussions, decision-making and conflict resolution.

Proactively identified and communicated issues and managed through resolution, adhering to project governance and standard escalation paths, when necessary

Analyzed risks and mitigate accordingly, including establishing contingency plans, and initiating corrective action.

Reported key project metrics and status of project(s) to project team, steering committees, and business stakeholders.

Organized and led effective project team meetings with regular cadence for resources, project team and stakeholders, where applicable, with a prepared agenda, objectives and documented meeting notes and action items

Performed regular Monitoring and Controlling activities, including Project Change Requests (PCRs) and project status reports.

Mitsubishi UFJ Trust and Banking Corporation, New York, NY

Lead Compliance Analyst/PM (Actimize) - (Contract) - 2/19 - 10/19

Performed project administration with focus on customer needs & satisfaction, quality of services & the products, ensured Bank's operations & IT systems maintains compliance with all regulatory laws & programs.

Functioned as main point of contact, performed root cause analysis for recuring issues, developed out of the box technical solutions and provided technical and thought leadership to project teams.

Worked closely with Business and development teams in terms of business requirements developments and translated them into functional requirements for the development and QA/UAT/Model Validation teams.

Ensured that updated platform collecting and organizing data collected from various front office product lines and prepares it for processing by Reporting, Compliance and Trade Surveillance applications.

Managed, led, evaluated, and validated Compliance system's core functionalities that included upstream and downstream systems, interfaces, and data flow.

Managed, led, evaluated, and validated source system data quality, process data quality, data elements, data types and reporting data for reporting and analytical purposes.

Managed & led UAT efforts, ensured that the thorough business testing has been executed & business satisfied & signed off on products for production deployment.

Prioritized issues discovered during validation process, collaborated with business and technology stakeholders to address and remediate issues in a timely manner based on priority and severity.

Bank of China, New York, NY

Lead Technology PM/Analyst - Legal & Compliance Department (Mantas/Prime) 2/2018 - 12/2018

Led and managed compliance & AI technologies projects to ensured successful delivery of quality products with focus on user satisfaction, quality of services and business growth.

Assisted Sr. Project Managers in organizing and structuring the work efforts, identified project deliverables, dependencies and made project resourcing requirements recommendations.

Worked with PMO to develop project schedules and resource allocations for software testing, deployments & production monitoring activities.

Managed project requirements, plans, risks, issues, schedules, and other project related deliverables ensured that the project details documented and tracked.

Collaborated closely with the users and technical teams to ensure that the business requirements are clear and well defined, and that the technical solutions meet the business requirements.

Communicated project status regularly to IT management and project stakeholders, included tracking of open issues and followed up on issues for a timely resolution.

Ensured communication to all stakeholders across all levels including detailed engineering and operational level communications as well as program and executive management project status, issues, and risk reporting.

Facilitated daily project status meetings, ensured that the project progress & related issues discussed, the meeting outputs and artifacts produced and distributed.

Managed infrastructures and hardware for test environment, ensured that hardware and software resources are available for test and production environments.

Ensured that the projects are compliant with the Project Framework and the project work is compliant with documented standards, templates, and frameworks, and captured in agreed toolsets.

Performed end-to-end pre and post implementation testing of the Transaction Monitoring systems, testing included workflow, data mapping, detection scenario logic, model validation, data input and output.

Evaluated and validated the integrity, accuracy, and quality of data to ensure that accurate and complete data flows through the Transaction Monitoring and Filtering Program

Managed & led UAT efforts, ensured that the thorough business testing completed, business satisfied & signed off on products for production deployment.

Prioritized issues discovered during validation process, collaborated with business and technology stakeholders to address and remediate issues in a timely manner based on priority and severity.

Led defects management efforts, ensured that defects identified, documented, tracked, and resolved in timely fashion.

Bank of America, New York, NY

Lead Technology Project Consultant - Risk & Compliance Technology - 6/2016 - 12/2017

Managed day-to-day project activities to manage progress and project risks: coordinated/led project team meetings, facilitated decision making, issue/risk escalation, maintained data quality in PM solutions, maintained action-item lists, daily status reporting, financial analyses, and project administration.

Supported business and PMO efforts to improve and enhance day-to-day business and technical operations of the Regulatory Compliance Technology systems (Actimize/AML, Fenergo/KYC)

Worked with Business Sponsors and other stakeholder to create various key project artefacts, including project management plans that aligned with internal guidelines and the general PMI best practices.

Collaborated closely with senior stakeholders to understand Business needs to enhance the existing applications and define improvements in the Alert/Case management and workflow to gain operational efficiencies.

Gathered and managed functional requirement specifications, and performed analysis to ensure that requirements are accurate, clear, and complete.

Performed detail functional testing based on scenarios configuration and logic, ensured that the Actimize/alert management system generating Alerts based on defined scenarios and threshold.

Performed detail functional testing, validated that generated Alerts fed to Case Management system in real time, validated system for Due Diligence and Case Disposition functionalities.

Performed detailed KYC/Fenergo-On-boarding system testing, validated system's ability to assess Know Your Customer functionalities, validated enterprise-wide database connections and data sources to generate reports on real time basis.

Performed data, system, and process validation, including the review of data reconciliations between source systems and model inputs, thresholds, parameter settings, and baseline comparison of alerts.

Validated features and functionalities pre-rollout and ensured quality issues and defects identified, documented, tracked, and resolved.

Worked closely with business to develop UAT plan, test scenarios, test cases, use cases, process and data flow diagrams, and user guides for the program.

Identified solutions that not only met the current need but have foresight into future situations with concern for reusability, risk mitigation, and alignment with firm strategy and regulatory climate.

Atlas Air, Purchase, NY

Project Manager - 4/2015 - 4/2016

Worked with development teams to ensure the IT application security controls are implemented and executing automatically by the system to process data from input to output. Managed & led Data Governance initiatives ensuring test data availability, usability, integrity and security in the enterprise.

North Shore LIJ Health System - New York

Project Manager (TCoE) -2/2014 - 4/2015

Managed and coordinated compliance (SOX, HIPAA, PCI DSS) and technology integration projects through initiation, planning & execution phases, provided support for resources, time & test management. Facilitated regular project meetings, followed up with team members as required to focus on technical, operational and business issues to resolve problems and project roadblocks. Worked with Operations and Business to ensure best practices are followed within the application & system configurations are completed to support operational and clinical processes.

Managed conflicts resolution and communication, including status reporting, risk management, escalation of issues, ensured project delivery on schedule and within scope. Coordinated products testing & implementation, provided direction to internal &external project resources, managed project issues and risks log in collaboration with team members.

Tower Group Companies - New Jersey

Project Manager Business Systems- 8/2013 - 1/2014

Managed project efforts that included kick-off meetings, managed project resources, managed project timelines, managed internal and external stakeholders and project status reporting. Took full ownership of the assigned projects, managed production releases & functioned as an escalation point for client services as needed.

Diligently worked (Pre-Audit) with stakeholders to ensure that the project was delivered on time, within scope and with the highest quality and integrity.

Endurance Specialty Holdings Ltd. - New York

Project Manager – 12/2011 - 8/2013

Managed & maintained the quality of testing efforts, ensuring correct insurance business process are taking place, including banking transactions like consumer deposits accounts, payments initiation& processing, cash management services (e.g., lockbox, fund management)

Direct Brands Inc. - New York

Project Manager – 02/2011–11/2011

Ensured all sign offs on deliverables (overall test strategy, test plan, test cases, etc.) and that testing meets governance requirements. Performed internal audits to ensure QA guidelines and requirements are being followed, met and satisfying company’s IT quality control standards & compliance policies.

Conde Nast Digital - New York

Project Manager– 02/2010–01/2011

Managed IT project activities that included hardware implementations, migrations, upgrades of hardware and software, integration of modern technologies on behalf of the technical services department

JetBlue Airways - New York,

Project Manager Quality – 06/2006 –01/2010

Managed quality projects from project planning to execution phases, including resource management, scheduling, environment management, testing and implementation.

Identified and mitigate project risks, resolved issues early in project life cycle & ensured Quality has met throughout the SDLC.

Education

BS Engineering - Karachi University 1989

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