Financial Planning Human Resources

JOÃO LUIZ GUBERT GALVÃO

Mobile: +1-407-***-**** Email: ********@*****.***

SUMMARY

Accomplished business leader with over 20 years of experience driving operational excellence, strategic growth, and process improvements across IT, operations, and restaurant management roles. Expertise in financial planning, budgeting, policy implementation, contract negotiation, and talent development. Leverages strong analytical skills to optimize profitability, efficiency, and customer satisfaction. Self-motivated professional with a proven track record of achieving objectives and delivering quality results.

EXPERIENCE

ATOPros LLC, Orlando, FL Owner & Manager, 2019 - Present

• Directed financial planning, budgeting, and operations, increasing operational efficiency by 24%.

• Oversaw all human resources functions, building a high-performing and cohesive team.

• Developed and executed policies and strategic objectives, boosting profitability by 17%.

• Negotiated and approved contracts and partnerships to secure favorable terms. RESTAURANTE CAMPONESA DO MINHO, Brazil Owner & Manager, 2007 - Present

• Analyzed sales data to guide strategic pricing and menu optimizations, increasing revenue by 9%.

• Executed marketing strategies, boosting customer engagement by 16% and driving traffic.

• Maintained stringent quality control, hygiene, and safety standards, improving customer satisfaction by 55%.

• Cultivated strong client relationships, increasing repeat business and referrals by 80%. CIEE - CENTRO DE INTEGRAÇÃO EMPRESA ESCOLA DO PARANÁ, Brazil IT Manager, 2003 - 2006

• Implemented security protocols, reducing data breach risks by 68%.

• Planned and executed infrastructure modifications to ensure seamless operations.

• Managed IT procurement, optimizing strategies and reducing costs by 27%. TIM - TELECOMMUNICATIONS COMPANY, Brazil Network Administration Coordinator, 2000 - 2002

• Developed operational standards for network infrastructure to improve reliability.

• Implemented two major projects (Centralized Storage, Network Migration) ahead of schedule.

• Coordinated acquisition of licenses and certificates for regulatory compliance. EDUCATION

Chef Cuisine Restaurateur, 2007 Postgraduate Studies in Telecommunications Computer Science, 1996 B.S. in Computer Science, Pontificia Universidade Catolica do Parana, 1990 TRAINING

TOEFL, 1992 Motivation for Quality through Participative Management, 1993 Quality Tools - Module I, 1993

SKILLS

Technical: MS Office Suite, Internet Applications IT Experience: 23 years Languages: Advanced English

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