Customer Service Document Specialist

Location:

Posted:

July 24, 2024

Johana Flores

Hesperia, Ca **345

Joanaflor6 @ aol.com

OBJECTIVE: Motivated (bilingual) individual seeking a challenging position you’re yyour

company where I am able to utilize my experience and skills in customer service,

Document specialist and general office work. I can adjust to any task given to me, being that ’ma

fast learner, hard worker, independent and work great with others.

EMPLOYMENT:

Nationwide Legal LLC: 2007-Current Riverside, Ca

Document Specialist 1

Including editing new assignments, updating and closing existing assignments

-Prepare and assembles legal documents for filling with the courts or service of process

-Complete filling and research assignments at court or service process assignments for branch

locations.

-Responsible for knowing documents requirements and filling/research procedures of the court and

/or service of process procedures and codes as they pertain to completion of Nationwide

assignments.

-Delivers knowledgeable, efficient and accurate customer service via phone, fax and email to

Nationwide Legal customers.

-Organize and file paperwork within the office

-Prepares reports as requested

Cedar Sinai Medical Group: 2003- 2006 Beverly Hills, CA

Patient Services Representative

Responsible for receiving clients or patients coming into the organization scheduling office

Appointments, verifying and updating schedules, telephone reception, updating patient information on the

computer system, verifying insurance, collecting money and balancing totals daily, reviewing and

managing patient charts as required.

EDUCATION:

Hollywood High School,Diploma-1991 general

Concord Carrer Institute,Certification-1993 Medical Assistant

Phlebotomy,Certification-1994

SKILLS:

Strong Customer Service, Computer Skills in Microsoft Office, Bilingual Fluent in

Spanish, Able to work efficient as a team member.

References: Nationwide Legal, Office Manager Jose Flores 818-***-****