Customer Service Representative
Resume:
Amari Johnson-Robinson
Customer Service Representative/Data Entry Clerk
Contact
Gary, Indiana 46402
**************@******.***
Objective
Dedicated and knowledgeable customer service professional with a proven track record of delivering exceptional service and resolving customer issues efficiently. Skilled in communication, problem-solving, and building positive relationships with clients.
Skills
Attention to detail
Marketing
Accuracy
Computer literacy
Time management
Communication
Data verification
Problem solving
Multi-tasking
Leadership
Technology
Experience
Customer Service Representative- Remote Aug 2017- Present
Slay’d By Robyn Atlanta, GA.
Take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms.
Hotel Front Desk May 2023 – March 2024
Holiday Inn Express and Suites Murphysboro, IL
Proficient in using reservation software to book rooms and manage guest requests. Trained new front desk staff on customer service best practices and hotel policies.
Data Entry Clerk Jul 2022 – Jan 2023
ITR America Hobart, IN
Skilled in accurately inputting information into databases with attention to detail. Experienced in maintaining confidentially and handling sensitive information securely.
Leadership
Family Career Community Leaders of America- 2013-2016
Education
Natomas High School May 2016
H.S Diploma
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