Desktop Support High School

JAY PATEL ************@*****.***

267-***-****

EDUCATION:

V & C Patel English School, Vidyanagar, India Graduated in May 2019

High School completion

Montgomery County Community College, Blue Bell, PA

University of Texas, Dallas

WORK EXPERIENCE:

Desktop Support

Patel Pipe Trading Corporation, India May 2017 till March 2019

Resolve networking issues, printer configurations, troubleshooting network issues and problem resolutions.

Responsible for repairing and configurating Desktop, Laptop, Printers, Routers, Hubs and Switches and applying Security Patches.

Replacing of Disk Drives and Video Cards.

Installing and Upgrading of various standard software packages.

Perform training to other team members on various software packages.

Associate

HomeGoods, North Wales, PA September 2019 till January 2020

Responsible in providing fast and accurate service to customers in filling and checking out orders.

Influencers Filter

Have worked in collaboration with many Instagram and snapchat influencers

Film Colorist

Marvel Studios April 2021 till present

Color Correct a scene of a movie

Make LUT (Lookup Tables)

SKILLS:

Proficient in Microsoft Office Suite including Excel, Word, Outlook, & PowerPoint.

Adobe Photoshop, Illustrator, Premier Pro.

Filters & Lenses: Lens Studio (Snapchat), Spark AR/Meta AR (Instagram/Facebook), Effect House (Tik-Tok)

Computer Related Courses: SQL Programming, C/C++ Programming, Various Windows Operating System.

Excellent written and oral communication skills

Experience with handling escalation and resolving problems/issues

Able to multi-task and strong organizational skills

ADDITIONAL INFORMATION

Fluent in multiple languages - English, Gujarati and Hindi

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