Customer Service Front Desk
Resume:
Carlos Figueroa
**** ******* ***, ****, ********, 3341
Phone: 863-***-****
Email: **************.***@*****.***
Objective
Versatile professional with experience in bartending, kitchen work, customer service, and security. Seeking to apply my skills in a dynamic environment and contribute to team success.
Work Experience
Manager and Customer Service MASSE La Plata, Argentina January 2022 – Present
Supervised staff and managed daily operations.
Handled customer service and resolved complaints.
Managed cash register and daily closing.
Waiter La Bonita Barcelona, Spain
June 2020 – December 2021
Provided customer service and attended to guests.
Handled complaints and requests.
Processed payments and managed cash register closing. Bartender Spice Bar Miami, Hollywood
May 2019 – March 2020
Prepared and served drinks in a high-traffic bar.
Created personalized cocktails.
Interacted with customers to ensure satisfaction. Security and Front Desk XYZ Company Argentina
May 2017 – April 2018
Welcomed and assisted visitors.
Supervised building security.
Monitored security systems and controlled access.
Coordinated with security staff and handled incidents. Event Bartender Various Events
March 2018 – Present
Prepared and served drinks at private and corporate events.
Created customized cocktails for different event themes.
Interacted with customers to ensure satisfaction. General Catering Coordinator XYZ Catering Services City, Province March 2018 – Present
Planned and coordinated catering events.
Supervised staff and ensured service quality.
Managed logistics and communicated with clients to meet their needs. Security and Front Desk Ocean Park Condominium Miami, USA June 2024 – July 2024
Welcomed and assisted guests.
Supervised building security.
Managed parking control and guest access.
Handled emergency situations and conflict resolution. Education
Bartender Certificate Argentine Institute of Cocktails Graduated in 2021
Skills
Staff supervision
Customer service
Cash handling
Complaint resolution
Drink preparation and service
Event planning and coordination
Communication skills
Security and access control
Emergency management
Languages
Spanish: Native
English: Intermediate
Portuguese: Basic
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