Human Resource Talent Acquisition

Sheila M. Elston

SKILLS SUMMARY

Human Resource Management/Healthcare Management/Property Management Professional with 20+ years’ experience working in an Automotive, Corporate, Transit, For-Profit/Non-Profit Organization environment. Looking to obtain employment with a leading company, befitting my background, while gaining continuous knowledge for growth and advancement opportunities.

QUALIFICATIONS/TECHNICAL SUMMARY

SAP, QuickBooks, Google Docs, Microsoft Office (Word, Excel, Access, PowerPoint and Outlook).

PeopleSoft, Oracle, ADP, ADP Workforce Now, ADP Paysource, ADP/Winflex, PayCor, Workday, Monday Board, Solomon, Novice Payroll Select, and Appfolio

E-Verification Certified

Requisitions

Payroll (Multi-state/Weekly/Bi-Weekly/Semi-Monthly/Exempt/Non-Exempt/Union/Non-union/Allowance Reimbursement)

Automotive/Transit Union Negotiations

Tax Preparation

ViaOne/ViaOne Express, SQL, Viewpoint, NDS Software.

Electronic Health Records

Fair Housing Marketing Plan (HUD/Section 8)

DEI Certified

Communication (Coaching/Training) Certified

HIPAA Certified

Medical Terminology Certified

Adult Mental Health First Aid Certified

Basic Life Support (CPR & AED) Certified

Notary Public Commissioner (Traditional-State of OH)

Certified Payroll Professional (in progress)

Create/Manage Standard Operating Procedures.

Compensation (Wage/Salary) Analyst

Project Management (Business/Construction Environment

Human Resource Management (Talent Acquisition/Compliance/Employee Liaison)

Healthcare Management/Recruiting

Accounting-GAAP (A/P/A/R, Account & Bank Reconciliation/ACH/Wire Transfer)

Benefit Analyst (Open Enrollment, Worker’s Compensations/Disability (LOA, STD, LTD, FMLA)

Workforce Investigative Analyst

Contract Review/Resolution

Benefit Contract Negotiation

Garnishments/Child Support Orders

Data Entry

Wireless and Satellite Communication.

Ability to work independently and exercise sound judgement while developing solid relationships with vendors, internal/external business partners.

Excellent written and oral communications, excellent problem-solving skills.

Detail oriented, Conflict & Account resolution.

EXPERIENCE

Toledo Area Regional Transit Authority (TARTA) (2/23–9/23)

Toledo, OH (Contract Position-Aston Carter)

Human Resources-Talent Acquisition

Human Resource Management (Compliance, Talent Acquisition, Employee Liaison, Employee Relations)

Requisitions (New hires, Terminations, Promotions, Change of position/department, etc.).

Enforce company policies and procedures.

Responsible for achieving and setting goals for the HR department.

Oversees the daily workflow of the HR department.

Completes audits throughout the department to make sure we are following state standards.

Manage employee personnel files.

Write employment letters as needed.

Provides expertise on a broad and comprehensive range of human resource topics, including compensation, performance management, talent development, policy compliance, etc.

Assist in identifying opportunities to enhance the department operations, procedures and policies.

Maintains knowledge of policies, processes and resources as well as all applicable state, federal and local laws.

Represent company culture, values, and DEI (diversity, equity and inclusion) activities across company. Active participant in anti-racism learning, and advocate for equity and employee health and well-being.

Active participant in employee mental health and first aid training.

Payroll (weekly/bi-weekly, exempt/non-exempt/union/non-union), direct deposits, commissions, bonuses, PTO/Vacation/Sick Time Accruals, process journal entries for payroll, multi-state garnishments, child support orders, employment/wage/benefit verification.

Benefits (Child Support, Garnishments, LTD, STD, Worker’s Compensation, FMLA).

Audit (Month End, Tax Reporting, Wage/Salary Compensation, Generally Accepted Accounting Principles)

Assist with implementation of ADP Workforce Now (transition from Novice Payroll Select to ADP Workforce Now)

KPI (Weekly/Monthly reviews)

Transit CDL Recruiting/Training

In charge of creating and rolling out monthly newsletters.

Rollout of all department communications through Constant Contact.

Creating and sending out employee badges.

Counsel, coach, advise and train managers on HR issues, regulations, and other responsibilities.

Works in conjunction with the rest of the HR department in performing clerical and other HR duties.

Perform other duties as assigned.

Regency Property Management (2/19–11/22)

Portland, OR (Remote)

Human Resource Manager/Consultant-Assistant Property Manager

Providing full-cycle HR services

Benefit Analysis (Contract negotiations/Open Enrollment)

Creating and implementing workplace health & safety programs

Conducting workplace investigations

Facilitating training programs

Drafting and maintaining HR documentation

Coaching and advising client managers

Payroll (multi-state, semi-weekly, exempt/nonexempt), direct deposits, commissions, bonuses, PTO/Vacation/Sick Time Accruals, process journal entries for payroll and benefits, multi-state garnishments, child support orders, employment/wage/benefit verification and audits.

Benefits (Child Support, Garnishments, LTD, STD, Worker’s Compensation, FMLA and OFLA).

Establish benefit packages, booklets and summary of benefit changes

Update company handbook policy changes

Negotiate benefit package with potential vendors for upcoming open enrollment year.

Educate employees on best benefit packages (individual/family)

Talent Acquisition, Compliance, Employee Liaison

Audit (Month/Year End, Tax Reporting, Wage/Salary Compensation, General Accounting

Interviews and screens prospective residents for occupancy.

Identifies appropriate contractors, defines the scope of work, and obtains necessary bids.

Processes and monitors work orders via Appfolio.

Processes and submits invoices for payment.

Rent collection, receipting, prepares deposits using Onesite property management software.

Submits required reports and maintains records according to company policy.

Responsible for in-house monthly file audits.

Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action.

Organizes and files all relevant reports, leases, and paperwork.

Accepts service requests from residents and routes to maintenance for prompt processing.

Ensure the completion of all recertification paperwork within its required deadline.

Ensures property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.

State and local landlord/tenant laws and applicable building codes.

Secure lease renewals and recertifications each month.

Executes marketing and advertising campaigns for apartment leasing in conjunction with the Affirmative Fair Housing Marketing Plan.

Ensure company compliance with current policies and laws affecting the marketing and leasing community.

Ashland Manor Apartments (3/19-8/19)

Toledo, OH (Contract Position)

Assist Property Manager

Interviews and screens prospective residents for occupancy.

Identifies appropriate contractors, defines the scope of work, and obtains necessary bids.

Processes and monitors work orders.

Processes and submits invoices for payment.

Rent collection, receipting, prepares deposits using Onesite property management software.

Submits required reports and maintains records according to company policy.

Process in-house monthly file audits.

Apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action.

Organizes and files all relevant reports, leases, and paperwork.

Accepts service requests from residents and routes to maintenance for prompt processing.

Ensure the completion of all recertification paperwork within its required deadline.

Ensure property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.

Maintains a positive customer relations attitude.

Inspect units and Community

State and local landlord/tenant laws and applicable building codes

Process all phases of leasing and resident retention.

Secure lease renewals and recertifications each month.

Executes marketing and advertising campaigns for apartment leasing in conjunction with the Affirmative Fair Housing Marketing Plan.

Marketing the Community and improving resident satisfaction.

Ensure company is current on compliance with policies and laws affecting the marketing and leasing community.

Little Sisters of the Poor (1/18–2/19)

Toledo, OH

Human Resource Director

Provides overall HR leadership.

Provides coaching and counseling to all leaders, managers and employees.

Manages risk management initiatives such as Employee Wellness, workers compensation, and OSHA etc.

Administers a wide variety of HR policies and processes ensuring compliance with HR as well as the Department of Transportation related laws and regulations.

Advises all leaders and managers on a wide variety of sensitive HR issues (e.g. discipline, hiring, compensation, promotions, etc.)

Establish HR organization direction by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, benefits, training and development, health and safety, succession planning, employee relations and retention, and EEO compliance.

Complies with federal, state, and local legal requirements by reviewing existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

Increases job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Revise and manage performance management process for all levels of organization.

Coordinates benefit analysis and contract renewals with insurance broker(s).

Provides HR metrics and related analysis.

Responsible for ensuring that all job descriptions are accurate and up to date and that each employee has one.

Establish directives for improving employee engagement and retention.

Other duties as assigned.

Payroll (multi-state, semi-weekly, exempt/nonexempt), direct deposits, commissions, bonuses, process journal entries for payroll and benefits, multi-state garnishments, child support orders, employment/wage/benefit verification and audits.

Employee Relations: Recruiting, staff development, on-boarding, training, employee compliance, employee appraisals and annual reviews.

Benefits (child support, open enrollment, LTD, STD, worker’s comp, FMLA).

Blue Harbor Senior Living (4/17-12/17)

Portland, OR (Contract Position)

Human Resources/Payroll-Benefits Specialist

Payroll administration

Benefits administration and tracking

Personnel records and file management

Monitoring job postings and facilitating candidate selection

Pre-screening, onboarding and orientation of new hires

Designing and administering a robust program for employee appreciation

Assisting with staff training for employee development and advancement

Coordinating student externship programs

Daimler Trucks North America, LLC (3/14–9/15)

Portland, OR (Contract Position)

Human Resources/Benefits Analyst

Collaborates with managers across multiple US sites to scope and initiate recruitment efforts for identified positions, following established internal processes

Drafts job postings, posts or places ads in the most effective digital or print job boards, may interact with external recruiters for key roles

Identifies qualified candidates and conducts initial screening to validate qualifications and potential fit

Facilitates scheduling and logistics for phone, video, and face-to-face interviews as applicable

Handles day-to-day HR responsibilities, including on-boarding/off-boarding, handling general employment and benefit-related inquiries, and providing other support in a timely manner

Partners with site leadership in coaching people, managers and handling employee relations issues at the site

Performs routine tasks required to administer and execute HR policies including but not limited to disciplinary matters; disputes and investigations; performance and talent management; recognition; occupational health and safety; and training and development.

Assists with administration of compensation, benefits, and leave policies and programs.

Perform other duties as assigned

EDUCATION

William K. Willis High School-Diploma

General high school studies

Accounting (Elective)

Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)

Bachelor of Science Degree, University of Toledo (In progress).

Accounting

Human Resource Management

CERTIFICATIONS

HIPAA Certified

DEI Certified

Communication (Coaching/Training) Certified

Medical Terminology Certified

Basic Life Support (CPR & AED) Certified

Adult Mental Health First Aid Certified

Project Management (Business/Construction Environment) Certified

LICENSURES

Notary Public Commissioner (Traditional)-State of OH-Exp. 3/2027

Certified Payroll Professional (in progress-exam September 7. 2025)

SHRH Certification (in progress-exam November 2024)

Driver’s License-State of OR-Exp. 3/2024

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