Client Support Sales Associate
Resume:
,
Kamruz Zaman
N Claremont Ave
Chicago, IL-****9
*******@*****.***
EXPERIENCE
CandorInsight LLC Chicago, IL
Project Co-ordinator Jan 2023 to Present
To identify the opportunity for new projects and present the business plan of the projects to executive board.
To determine the potential project strengths, opportunities, weaknesses, and threats and present them in the executive meetings.
Coordinates client support requisitions and related items, within defined budgetary limitations.
To become an integral part of project in planning, implementation, and operations.
Work with responsible directors to finance, meet legal requirements, and set operating rules and regulations.
To identify and satisfy the project’s daily needs.
To deal with all project stakeholders in in cooperation with Director of the project and executive committee about the project.
To keep records of all necessary project documents and other information. Prepares records, contracts, reports, schedules, and other necessary documentation; ensures the appropriate processing, filing and distribution.
J. Junaid Jamshed – Chicago, IL
Sales Associate May 2018 to Dec 2022
Greet store patrons upon arrival and provide excellent customer services.
Assists with invoices, purchase order completion, and tracking of financial documentation.
Prepare and monitor expense reports, credit card detail and contract billings
Prepare and complete required paperwork.
Maintain an organized environment by re-stocking shelves and display areas with additional items as needed.
Assist with cashier duties by totaling purchases and providing accurate change and receipts.
Train new employees, basic sales, and company policies
Maintain up-to-date product knowledge and information on brands and product lines.
BRAC, Bangladesh Dhaka, Bangladesh
Program Organizer) March 2012 to May 2016
Organize poor people by forming Village Organization (VO) and ensure their financial inclusion by admission, loan disburse and by savings and installment collection. Decrease local money lenders activities.
Organize community people by forming Development Support Group (DSG) and sensitize DSG members to the poor people to mobilize resources and support them. Act to eliminate early marriage, stop violence against women and child.
Organize training, meeting, workshop, day observation and different events at field level
Ensure quality of services such as maternal health supports by follow up SK & SS and by providing other works like birth planning, PNC services, incentive bill monitoring etc.
Create income generating activities, enterprises development and improve linkages through MF-revolving fund and by regular follow up.
Established BPS/BPPS Schools and operate as per BRAC education program standard.
Help to select ultra-poor household, ensure timely and quality training and asset transfer or provide soft loan. Ensure regular home visit to help them to make an effective future planning and to be a graduated TUP.
Ensure Legal Aid Services and organize Popular Theater& CD Show at community as per program design.
Ensure agricultural activities, create alternative livelihoods opportunity and crop diversification by applying improve technologies. Organize vaccination camp, supervise & monitor to local services providers (PLEW, Agriculture & fishery extension workers and AI technicians)
Increase community awareness on climate resilience adaption; ensure emergency response on any natural disaster or hazards.
Act to improve sanitation practices and to improve WASH status.
Prepare monthly MIS, case studies, learning, challenges and submit to ADC in time.
Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the program’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
Assisting in designing and developing teachers’ guides for BA model
EDUCATION
International Islamic University – Bangladesh Graduated 2011
Bachelor’s Degree, Business Administration
(Accredited educational institution in the United States)
SKILLS
Communications Skills.
Computer skills.
Time management
Effective communication.
Emotional intelligent.
Teamwork skills.
Productivity & organization.
Attention to details.
Adaptability.
MS office, Internet Explorer, Windows operating Systems
AWARDS & Training.
Professional Diploma in Informational Technology(NIIT),
MS Office: Marketing Tools Computer Class(Asian Human Services)
Languages.
Bengali
Rohingya
Hindi & Urdu
English
References:
Abdel Karim Hassak
Contractor
Unifi Service
Mohammad Abu Saleh
Driver
Unifi Service
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