Network Engineer Technical Support

RONALD LUKYAMUZI

781-***-**** ************@*****.***

Professional Summary

Certifications

Cisco Certified Network Associate CCNA- Active

Cisco Certified Network Professional

Certified Cloud Practitioner

CCNP-In progress

AWS- Active

(CompTIA) A+ Certification (Hardware )-NPTC

CompTIA Security+ Certification-Evolve Security Academy Cisco ID :

Aws ID :

CSCO14367664

CSCO14367664

Skills

LAN and WAN technologies( VLAN, VTP,STP,

HSRP,OSPF,EIGRP etc)

Implemented Network Address Translation

using Static NAT, and Dynamic NAT.

Setup site-to-site VPN's

Configured EIGRP and OSPF routing protocols

in complex network environments with

summarized networks.

Connectivity & Hardware:

Cisco 4300, Cisco 2900 Cisco 1900, Cisco 800,

Cisco Catalyst Series Switches, DNS Servers,

DHCP Servers, WAN, LAN, TCP/IP,

Data network technology

SolarWinds support

Remedy Ticketing System

Work History

Network Engineer 01/2022 to Current

Justice Resource Institute

Supporting LAN and WAN networks

Technical responsibilities included technical support for end-users, support TCP/IP, troubleshoot network/configuration issues, hardware break fix, and software resolution Maintained hardware and software for networks and assisted in the installation and upgrade of network devices

Member of a team responsible for the day-to-day administration and maintenance of various mission-critical technologies located in a 24/7 wide area network (WAN) environment.

www.linkedin.com/in/ronald-lukyamuzi-238a89319

Network Engineer with almost 5 years experience in engineering, configuration of Nexus and Catalyst switches, installation, implementation, escalation support, administration, maintenance, and troubleshooting of various technologies in a medium to corporate enterprise environment. Junior Network Administrator 12/2019 to 12/2021

IP NAKK Consulting

Administration and support of various mission-critical technologies located in a local area network (LAN) environment.

Performed intermediate level troubleshooting of production networks. Performed intermediate troubleshooting of network devices such as routers, switches and APs Respond to IT incidents and requests received from Remedy tickets escalated from the Service Desk

Provide continuous status updates to Remedy work logs to be viewed by Service Desk Analysts and by the user community to ensure that accurate and up-to-date information is available Education

High School Diploma

Baptist High School

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