CUSTOMER SERVICE REPRESENTATIVE/ INTERNET SALES & NURSING
Post Falls, ID 83854
***********@*****.***
Customer Service Representative/Internet sales
Frontier Ford
January 2015 to 2019
●Created Internet Dept
●Internet Sales
●Placed Orders to Ford Motor Co.
●Assisted CEO and Finance & Leasing Departments
●Negotiated customer complaints w/Dealer
●Attended Arbitrations/updated Dealer of proceedings & results
Nursing Assistant Certified (NAC) Washington & Idaho
Medication Tech Certified
Patient Care Coordinator Certified
Several locations and specific duties for each (Locations upon request)
March 2018 thru April 2021
●Assisted Residents, Clients and/or Patients with ADL’s (Daily Living skills and a variety of more
●Worked all schedules around the clock 24/7 and more
●Appointment scheduling
● Medications
●Connected with families re: Dr., Orders and results of tests
●Emails,and incoming & out-bound calls
● Scheduled certification/workshops for other employees.
●Maintained Charting on each person every shift
●Receiving / Responding to correspondence from email and snail mail
Physically unable to work outside my home until now, hence 100% remote position
Education
Skagit County Community College, Mt. Vernon, WA
North Idaho College, Coeur d’ Alene, Idaho
References upon request