Machine Learning Project Management

Betty Chan, MBA

310-***-**** *****@******.*** San Francisco, CA

Results-oriented strategic thinker with a passion to contribute to organization outcomes using exceptional data analysis skills and technologies

SKILLS SUMMARY

● Financial data research, analysis and visualization (Excel graphs, charts, PowerPoint)

● Data management and quantitative research

● Statistics, AI and machine learning (Python)

● Cost analysis and forecasting

● Accounting, budgeting and contracts principles

● Report preparation, presentation and proposal writing

● Project management, attention to detail, problem solving

● Experienced in training up to 20 staff

● Fluent in English and Chinese (Mandarin and Cantonese) EXPERIENCE

eDiscovery Paralegal, PG&E, San Francisco, CA 10/2021 - present

● Managed collection of electronic records, material, documents and maintained legal holds

● Provided support to all phases of Electronic Discovery Reference Model (EDRM) Research and analysis of legal and factual issues;

● Managing large amounts of electronic data and documents during the litigation process

● Identified E-Discovery and litigation support personnel to create the automated litigation process.

● Collaborated with internal departments such as legal and IT teams Communication Specialist (Volunteer), American Red Cross 2023-present

● Conduct Restore Family link activities in case of any Disaster/ Armed conflict

● Visit refugee centers in the country as and when provide humanitarian aid

● Provide volunteer services involved in the implementation of RFL activities Paralegal, Small Business Administration, San Francisco, CA 11/2020 - 10/2021

● Ensured loan application compliance with legal requirements.

● Prepare and compile reports to attorneys and management

● Provided excellent customer services (>90% customer satisfaction) to 1,200+ customers

● Managed $1.5 million dollars of loan applications with 99% accuracy for small businesses

● Created report on delivery outcome and interacted with customers to obtain data Partnership Specialist, US Census Bureau, Los Angeles, CA 10/2019 - 11/2020

● Analyzed survey data utilizing SQL to identify patterns and trends

● Built relationships with current and potential partners and stakeholders

● Validated demographic data for accuracy and completeness to ensure quality of surveys ● Designed, implemented, and monitored surveys

● Provided support to 200-300 on-site employees as well as vendors

● Assisted in standard operation in federal and state government compliance

● Managed relationship with local community, non profit agencies and outreach

● Delivered survey program on a military installation

● Presented recommendations to ensure data consistently meeting the goal. Medical Technician (with Honorable Discharge), US Air Force Reserve, CA 3/2014 - 9/2019

● Managed $1.5 million budget for military supplies with 99% accuracy for unit readiness

● Provided support to 200-300 on site military member as well as patients in the hospital

● Volunteered for the blood donation program on a military installation

● Supported deployment readiness with military families and ensure accountability Marketing Outreach Consultant, Asian American Chamber Commerce, Los Angeles 3/2013 - 10/2019

● Built partnerships with chamber of commerce, business & trade associations

● Managed workshops, conferences capital access, contracting and fundraising initiative Collected, compiled and analyzed data from phone banks, email marketing

● Handled accounts payable and receivable for small business owners EDUCATION

● MBA, Marketing, University of Southern California, Los Angeles

● Bachelor of Science, Finance, California State University, Northridge, CA, 2005

● Certificate of Quantitative Finance, current

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