Customer Service, Data Entry, Microsoft

ROSE RICHARDSON

**** ********** ***** ****, ****** Texas 75236

945-***-**** · ****************@*****.*** ·

OBJECTIVE

I am seeking a customer service position with an organization that will allow me to utilize administrative and communication services while serving and working with the youth.

EXPERIENCE

09/2022-06/2023

Dallas County Juvenile Center Dallas, Texas

Admission Coordinator

Provided a validated assessment screening of the new intake and gathered background information from the youth during the intake process.

Assist in pat searches on youth to prevent contraband.

Detain and assist in releasing a youth, based on circumstances from the detention center.

Transport youth to medical, dental, and visitation appointments with family members or guardians

Provide positive advice to youth in becoming productive law-abiding citizens.

07/2014-06/2015

Baylor Institute of Rehabilitation, Inc. Dallas, Texas

Rehabilitation Technician

Provided residents with personal care services including medication and toileting.

Gave compassionate care and assisted with bathing, grooming, feeding, and checking vitals.

Change bed linens and ensure the cleanliness of the patient’s room & sanitation.

12/2013-07/2014

Brookdale Senior Living Dallas, Texas

Certified Nursing Assistant

Checked patients’ vital signs and ensured their safety in our facility.

Provided residents with personal care services including medication, and bed-making toileting services.

Maintained patient records and files according to the facility’s operating procedures.

12/2009-10/2013

Rapha Health Care Dallas, Texas

Personal Healthcare Attendant

Provided personal care to seniors and ensured their comfort and safety in their homes.

Aided in homecare hygiene, bathing, grooming, meal preparation, medication reminders, transportation, running errands, and light housekeeping.

References

Matthew Miller

Dallas County Sheriff's Department

*******.******@************.***

Patricia Hames

District 7 Juvenile Probation Supervisor

********.*****@************.***

*****.*.*****@************.***

District 7 Probation Officer

*****.*.*****@************.***

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