Administrative Assistant Customer Service
Resume:
Aaliyah Smith
****************@*****.***
Administrative Assistant / Sales Associate / Cashier / Clerical Assistant / Certified PCA HHA
Customer Service / Teachers Aide
I am a self-driven, detail-orientated Nursing Student with exceptional communication and organizational skills. I am goal orientated, reliable and hard- working associate looking for a position with your company. Where I can enhance my skills as well as gain additional knowledge and experience in preparation for my growing career.
Education: PAUL ROBESON HIGHSCHOOL 9/18 - 6/22
Stella & Charles Guttman Community College 9/22 - 5/24 Major: Nursing
Associates Degree: Nursing
Certifications: PCA/NHTD (Trained By Addus Homecare) Professional Experience
Effie B's Early Childhood Development Center
Teachers Aide, Administrative Assistant, AfterSchool Counseling Teacher's Assistant (Volunteering 7/18 - 9/18)
Returned/Hired: 7/22
● Coordinated weekly indoors/outdoors activities including art, story time, music & movement, Prepared and served meals, Daily cleaning such mopping, sweeping, cleaning tables and throwing away garbage, Light filing organizing, Communicated with parents/families daily. Reinforce lessons presented by the teacher by reviewing material with students, one-on-one or in small groups.
● Enforce school and class rules to help teach students proper behavior. Accompanied the teachers and students on field trips or at extracurricular events Answer and direct phone calls, Organize and schedule appointments and meetings, Maintain contact lists, Produce and distribute correspondence memos, letters, faxes, and forms, Assist in the preparation of regularly scheduled reports, Develop and maintain a filing system, Order office supplies, Submit and reconcile expense reports.
● Provide general support to parents & visitors,and Provide information by answering questions and requests McDonald’s- Brooklyn, NY
Food Associate, Cashier
4/19 - 6/22
● Responsible for training new crew members for their day-to-day work
● serving customers, preparing food, keeping our restaurants and kitchens clean and tidy
● Encouraged working well as part of a team, Overseeing Crew Members
● Working Fast Paced
WingStop - Brooklyn, NY
Food Associate, Cashier
3 / 8 - 12 / 24
● serving customers, preparing food, keeping our restaurants and kitchens clean and tidy
● Encouraged working well as part of a team
● Working Fast Paced
● Assisting with Uber Eats & Grubhub Packagaing
Walgreens- Brooklyn, NY
Customer Service Associate
10/19 - 03/21
● Modeled and delivered a distinctive and delightful customer experience. Engaged customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
● Modeled and shared customer service practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
● Provided customers with courteous, friendly, fast, and efficient service.
● Recommended items for sale to customers and recommended trade-up and/or companion items. Community Counseling & Mediation - Brooklyn, NY
Payroll/ Customer Service Representative
7/19 - 9/19
Collecting timesheet data and payroll information. Maintaining accurate records of pavroll documentation and transactions Responding to payroll-related inquiries and resolving concerns. Preparing and processing paychecks and cash deposits. Responding promptly to customer inquiries.
Keeping records of customer interactions, transactions, comments, and complaints. NIA AFTERSCHOOL PROGRAM
GROUP LEADER
11/25/23 - 5/10/24
● Coordinated weekly indoors/outdoors activities including art, story time, music & movement, Prepared and served meals, Daily cleaning such mopping, sweeping, cleaning tables and throwing away garbage, Light filing organizing, Communicated with parents/families daily. Reinforce lessons presented by the teacher by reviewing material with students, one-on-one or in small groups.
● Enforce school and class rules to help teach students proper behavior. Accompanied the teachers and students on field trips or at extracurricular events
● Homework Help
● Light counseling work
Addus Home Health Care
Certificatied PCA
5/13
● Assisting with bathing, dressing, grooming, toileting, and incontinence care. Helping clients move around
● Housekeeping: Performing light housekeeping tasks such as changing linens, making beds, and washing clothes and bedding
● Food preparation: Assisting with food preparation and providing help with eating
● Running errands: Shopping and running other errands
● Scheduling: Helping to organize a client's schedule and plan appointments
Contact this candidate