Sabrina Richey
(Take Care Of Your Employees and They Will Take Care Of Your Buisness. Its As Simple As That)
Phoenix, AZ 85053
***************@*****.***
** *** **** ********** **, customer service and All that comes with Retail. I maintained role as a team member,working production processing and operations customer service. Learned a great deal of service skills.I have gained alot of Knowledge to provide and offer. I apply Urgentcy,motavation and will no matter the task. Effectively, I had learned, how to be responsible for ensureing, and Managing - Merchandising and processing of product. Accordingly with Following the required (quota) standard, sales,and demand. What is the madness to these Methods? Customer Satisfaction sales. Authorized to work in the US for any employer
Work Experience
Community Donation Center Ambassador
Savers/Value Village-Phoenix, AZ
March 2022 to Present
Job Position entails - all accepting and handleing of donated goods weighing and processing to be sold. Major importance in demand of product to contribute for business needs in sales. I have Accomplished the significance quality aspects, relating to customer service. In which, awarded the rank of #2 location in customer satisfaction surveys done judging off of entire buiness locations in the United States. Seasonal Sales Associate
Bealls & Burkes Outlet-Phoenix, AZ
September 2017 to August 2018
All positions worked. From register,merchandiseing to unloading product trucks. Production supervisor
Savers-Phoenix, AZ
December 2014 to June 2016
Rehired -I lead a crew of 16 production team members. Processing, product control, truck deliveries, customer service handling. Scheduling, incharge of store opening / closing. Spreadsheets-orders of etc... I got offered my promotion of production supervisor at scottsdale savers. I accomplished and successfully turned around the productivity in production from not performing accurately to the business standard requirements, to exceeding standard's.
The Store I had taken position to was loosing money and not going in good direction(turnover) level/lack of sales from not hitting processing targets in production, By the time i had left switched stores. The production team had ranked number 1 in sales for 2 months straight out of the district, allowing the achievement of payed bonus for themselves for exceeding quarter sales goal's.
The murals,values,ownership,pride,and most of all TEAM WORK! had been reinstated making the store able to accomplish sales.
Operations Supervisor
Vaule village-Glendale, AZ
November 2013 to December 2014
Maintaining sales floor cleanliness,customer service, cash handling,deposits, and scheduling accordingly to business sales.
Cashier/Customer Service
Dollar Tree-Phoenix, AZ
October 2012 to January 2013
Seasonal worker
Cashier, overnight stocking and sales floor maintenance. Also helped other locations along with manager, in need for support.
Retail Sales Associate (Seasonal)
Family Dollar-Glendale, AZ
July 2011 to November 2012
Sales clerk cash ringing. Store setup (grand opening) experienced, unloading semi delivery, assembling planograms- grids and stocking merchandise to sales floor. Store Maintenance and customer service handling.
Education
High school or equivalent
Skills
• SQF
• Time management
• Production Management
• Sales Management
• Marketing
• Production Planning
• Planograms
• Merchandising
• Bilingual
• Spanish
• Communication skills
• Phone etiquette
• Cashiering
• Computer skills
• Microsoft Office
• Negotiation
Languages
• Spanish - Fluent
Certifications and Licenses
Driver's License
CPR Certification
Present
Assessments
Retail customer service — Completed
November 2022
Responding to customer situations in a retail setting Full results: Completed
Retail customer service — Completed
November 2023
Responding to customer situations in a retail setting Full results: Completed
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer focus & orientation — Completed
December 2021
Responding to customer situations with sensitivity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
CPR and First Aid certified