Start Date Customer Service

Resume

Biological information:

Bryn Nicole Tanzler

Mobile: 215-***-****

Personal Email: **************@***.***

Work Experience:

CNA at Holy Redeemer Supported Home

***** ******** ****

Philadelphia, PA 19154

Start Date: 09/25/2023- Present.

Hours per week: 25-30

Duties, Accomplishments, skills:

Aid elderly clients with activities of daily living by bathing, grooming, toileting, feeding, moving, and dressing.

Ensuring the client is in a comfortable state of mind by massaging, making the bed, and verifying that the area of living and client are clean and pampered. Notate actions of care taken of a client in a notebook for communications with other CNAs or nurses.

Report any sort of emergency such as falls, death, injuries, or damages to the house and/ or client to management or the clients’ families for investigation and advising of the circumstance. I pick up available shifts if contacted and have been rewarded with gift cards and other small necessities.

Customer Service Associate

Employer: Wawa

870 Second Street Pike

Richboro, PA, 18954

Start Date: 09/15/2012-10/15/2022.

Hours per week: 25-35

Duties, Accomplishments, Skills:

Prepare customers’ meals and/or drink orders in a timely manner while ensuring food safety protocols.

Cleaning areas of the store such as Deli, coffee islands, refrigeration units, backrooms, breakrooms, and trash compactors.

Provide customer assistance by ringing up at the cash register, stocking food and drink materials, mobile orders, show where items are located. Accomplishments: Received a couple of rewards for employee of the month by going above and beyond my usual work techniques, picking up multiple shifts, passing the mystery shopper test. Lead other employees in the deli, trained new employees. Tais Elite Beauty

Levittown, PA19056

Start Date: October 20, 2017- January 19, 2019

Duties: Performing hair treatments such as shampooing, keratin treatments, cutting and coloring hair.

Engaging clientele by greeting them, complimentary coffee/water, making sure they are comfortable and that their hair is styled to their preference. Ensured safety protocols and cleanliness of the business and work stations. Education:

Archbishop Ryan High School

High School Diploma: Yes

Graduated on 06/05/2015.

Jean Madeline Aveda Institute

Graduated September 22, 2017

Certificates

Winning 3rd place in Home Care Sales

Winning the Best Attendance Level 2

Winning the Best Attendance Level 3

Jean Madeline Aveda Institute of Teaching

Graduated June 2019

Bryn Athyn College

Started on 08/24/2022- 02/15/2023.

Graduated: No

Community College of Philadelphia:

Started on 09/01/2020- 12/16/2023.

Graduated: Yes

Associate in health care studies.

Received honors in 2020-2021 for exceptional performance and grade. Certificates:

Phlebotomy certificate program Philadelphia, PA 05/2024– 06/2024 Internship:

Saint Mary’s Medical Center Philadelphia, PA 05/2024 – 06/2024 Phlebotomy clinical practice

• Timely collection of blood specimens (Included 100 hours and 100 venipunctures)

• Used troubleshooting techniques for outstanding collections

• Handled the blood specimens for testing and shipping Certificates:

• Eligible for the PBT certification through ASCP

• Home Care Aid Program

Additional Information:

I would describe my personal characteristics as organized, energetic, motivating, and helpful towards others.

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