Customer Service Representative

JASPREET KAUR

Saint John, NEW BRUNSWICK

604-***-**** ***********@*****.***

. CUSTOMER SERVICE REPRESENTATIVE

Self-Motivated I Multitasking I Fast Learner Bilingual Enthusiastic Customer Service professional with 3 years of experience across Canada and India. Eager to join a customer-focused organization where my quick learning, strong interpersonal skills, and ability to meet tight deadlines in fast-paced settings will enhance customer satisfaction and drive company success. Passionate about client engagement, promoting profitable solutions, and supporting a positive, calm demeanor to ensure an excellent customer experience. CORE COMPETENCIES:

• Effective Relationship Building Multitasking & Organization

• Problem-Solving & Trouble Shooting Privacy and Confidentiality Maintenance

• Issue Resolution Expertise Sales Proficiency

• Leadership experience collaborative Team Player

• Multilingual Client Support Proficient in Microsoft Office Suite

• Merchandising techniques Budgeting & Operation Cost Controls Professional Work Experience

Security Guard October 2023 to May 2024

Guardteck Security - Vancouver, BC

• Monitored premises to ensure safety and security.

• Conducted regular patrols and reported any suspicious activities.

• Provided excellent customer service in high-stress situations during public events. Laundry Attendant September 2022 to April 2024

7 DAYS LAUNDROMAT LTD. - Surrey, BC

• Operated and maintained commercial laundry machinery, ensuring cleanliness and high-quality standards.

• Assisted customers with laundry needs, providing excellent service and handling inquiries.

• Managed laundry processing records, ensuring accurate and up-to-date documentation. Cashier/Customer Service November 2022 to September 2023 Mr. Mom’s World Catering - Delta, BC

• Delivered outstanding customer service, ensuring a positive dining experience.

• Efficiently managed and processed customer orders with accuracy.

• Assisted in food preparation to support high-quality standards for guests. McDonald's Crew Member June 2022 to August 2023

McDonald's - Surrey, BC

• Provided customer service and managed kitchen operations, ensuring quality and efficiency.

• Trained and supported new crew members, maintaining a clean and organized workspace.

• Handled cash transactions and resolved customer inquiries promptly. EDUCATION

Kwantlen Polytechnic University 2022-2024

Diploma in General Studies

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