Sales Team Manager
Resume:
SEAN DROBNEY
Longmont, CO *****
**********@*******.***
Seeking a career-orientated position within an organization that allows advancement opportunities for a self-directed and ambitious professional.
Willing to relocate to: Colorado
Work Experience
Internet Director
Chrysler Dodge Jeep Ram of Tampa Bay Morgan Automotive Group-Tampa, FL November 2023 to May 2024
• Spearheaded efforts to optimize internet closing percentages, resulting in significant improvements in internet sales conversion rates and enhanced revenue.
• Cultivated a cohesive and high-performing sales team through effective leadership, training, and mentorship, leading to increased productivity and morale.
• Strategically managed sales operations to maximize net profit margins, focusing on efficient inventory management and pricing strategies.
• Spearheaded team-building initiatives, fostering collaboration and motivation among sales staff, resulting in enhanced productivity and morale. Achieved significant increases in net profit through strategic sales operations management, focusing on efficient inventory management and pricing strategies.
• Successfully boosted new car volume while maintaining good CSI (Customer Satisfaction Index) scores and improving the used car turn rate.
Assistant Sales Manager
Peoria Nissan Berkshire Hathaway Auto-Peoria, AZ
January 2023 to November 2023
• Hired, trained, and recruited a sales team of seven.
• Sales team maintained first place for four months in a row at the number oneNissan store in the Western Region.
• Maintained a 48% sold appointment closing ratio.
• Demonstrated leadership skills by holding team members accountable through a checkout process, monthly data average projection, as well as working alongside salesmen to create more influence through osmosis.
• Reviewed live phone calls between sales team and customers to train.
• Implemented early manager intervention with clients. Internet Sales Manager
Airpark Jeep Dodge Ram Chrysler Jeep Berkshire Hathaway Auto-Scottsdale, AZ August 2022 to January 2023
• Demonstrated the ability to collaborate with corporate to ensure compliance and profitability.
• Consistently kept a 23% or higher closing percentage.
• Maintained the top 10 salespeople in the department.
• Implemented the “3-2-1” process of follow up for every lead.
• Introduced the process of sending the customer a personalized introduction video from the sales consultant, as well as personalized videos of the vehicle of interest.
• Data hygiene.
Finance Manager
Airpark Jeep Dodge Ram Chrysler Jeep Berkshire Hathaway Auto-Scottsdale, AZ January 2021 to August 2022
• Maintained knowledge on all aftermarket products and service contracts.
• Prepare necessary finance paperwork and submit for bank approval.
• Comply with federal and state regulations.
• Assisted in the training of sales and closing deals on the floor.
• Work with the desk managers to maximize front end profits as well as backend.
• Sold an average of 2.7 products per deal, no less than 55 deals a month.
• Maintained $2300 per copy.
Finance Manager
Reliable Nissan Berkshire Hathaway Auto-Albuquerque, NM June 2018 to March 2020
• Maintained knowledge on all aftermarket products and service contracts.
• Prepared necessary finance paperwork to submit for bank approval.
• Understood and complied with federal and state regulations.
• Maintained a $1,900 PVR (gross profit per deal- backend). Assistant Sales Manager
Reliable Chevrolet Berkshire Hathaway Auto-Albuquerque, NM July 2017 to June 2018
• Managing sales team, keeping logs of daily performance, and helping salespeople reach their monthly goals.
• Elaborated in interactions between sales staff and clients.
• Held the lowest turnover rate amongst management for my sales team in the whole store.
• Consistently met monthly goals and set records for volume. Sales Associate
Larry H Miller Chrysler Jeep-Avondale, AZ
February 2016 to April 2017
• Provided customers with information such as quotes, orders, sales, shipping, warranties, credit, funding options, and tax rebates.
• Maintained product knowledge.
• Demonstrated customer service skills and phone skills.
• Kept track of all inventory on l
Sales Associate
Sands Chevrolet-Glendale, AZ
May 2013 to February 2016
• Making sales calls to new clients as well as existing making sure that customer service was satisfactory.
• Maintained product knowledge on all vehicles in Chevrolet lineup.
• Customer service skills.
• Greeting customers.
• Maintained a positive attitude.
Education
W.P. Carey School of Business - Tempe, AZ, US
August 2013 to May 2015
HS Diploma
Bishop Kenny High School - Jacksonville, FL, US
August 2009 to May 2013
Skills
• Contracts
• Time management
• Dealership experience
• Customer service
• Sales management
• Sales
• Team management
• Tax experience
• Leadership
• Negotiation
• Recruiting
• Presentation skills
• Computer skills
• Communication skills
• Microsoft Outlook
• Management
• Marketing
• Outside sales
• Microsoft Office
• Automotive sales
• Microsoft Excel
• Research
• Financial concepts
• Retail sales
• Driving
• Analysis skills
• Organizational skills
• Banking
• Pricing
Certifications and Licenses
Berkshire Hathaway school of Finance and Insurance April 2019 to Present
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