Customer Service High Level

OKELLO SABASTIAN OKONGO

KAMPALA, UGANDA

************@*****.***

+256-***-***-***

PROFESSIONAL SUMMARY

Reliable and efficient courier with over five years of experience in delivering sensitive documents and packages. Proven ability to manage multiple deliveries, navigate complex routes, and provide exceptional customer service. Committed to ensuring timely and secure deliveries while maintaining a high level of professionalism.

WORK EXPERIENCE

Courier

Afrisafe Insurance Brokers Uganda Limited

January 2019 – Present

Roles and Responsibilities

1. Successfully delivered sensitive documents and packages to various locations across Uganda. 2. Ensured all deliveries were completed in a timely and professional manner. 3. Maintained detailed logs of deliveries and pickups, ensuring accuracy and accountability. 4. Handled customer inquiries and resolved issues promptly to ensure customer satisfaction. 5. Utilized GPS and other navigation tools to plan efficient delivery routes. 6. Built positive relationships with clients, contributing to a high level of trust and reliability. SKILLS

• Route planning and navigation

• Time management

• Customer service excellence

• Attention to detail

• Problem-solving

• Communication skills

• Familiarity with GPS and mapping

software

REFERENCES

Available upon request.

ADDITIONAL INFORMATION

• Valid driver's license

• Clean driving record

• Fluent in English

OKELLO SABASTIAN OKONGO

************@*****.***

+256-***-***-*** / +256-***-***-***

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