Customer Service Administrative Assistant

Rebeca Amada González

***** ***** *** ******* ******* * **********@*****.*** * 623-***-****

• Personal information

Age: 49 years

BOD: January 23, 1974

DL: D10626537

• Objective

Apply my knowledge and skills in a quality company, performing in the professional field in all tasks and projects that are assigned to me, as well as learning them to take them as an experience for my development and growth both professional and personal.

• Skills

Availabity and capacity for self-learning, excellent communication and attitude, responsibility and punctuality, organized, proactive, ability to work as a team, ability to work under pressure, knowledge int the use of computer, Microsoft Office, Internet, typewriter, fax, copiers, scanner. Domain and speed on the keyboard, domain in the word programs, excel, power point, outlook

Customer service, writing memorandums, archiving activities, reception, order material for jobs, bank reconciliations, charge of invoicing, account payable and receivable.

• Education

Instituto México de Cd. Juárez Esc. Sec. Tec. #44 Instituto Paso del Norte Cd. Juárez Elementary School Middle School High School

• Experience

Macy’s Distribution Logistics and Operations Goodyear Az. 2019 to date. Associate returns department, consists in receive and reviewing the merchandise that the client returns and give them credit. Sometimes we support departments like packing, Prep, home, receiving as well. GEG Construction, S. de R.L. de C.V. Cd. Juárez, Chih. México 2016-2017 Administrative Assistant

Writing of memorandums, activities of filing documents and contracts of work, impressions of contracts and revisions of amounts, responsible for the supply of gasoline voucher to employees, bank reconciliations, control of payments to suppliers, charge of invoicing and accounts receivable, organization of events and management boards. AG Systems, S.A. de C.V. Cd. Juárez, Chih. Mexico 2002-2016 Assistant Manager

Activities such as drafting documents, archive activities, customer service, impressions in AutoCAD, affiliate movements SUA program, purchase of material, reconciliations, banking, agenda, organizations, responsible for billing, dealing with customers and suppliers.

A.S.A. Constructora, S.A. de C.V. CD. Juárez, Chih. México 1999-2001 Executive Secretary

Secretarial activities such a drafting memorandum, document filing activities, reception, customer service, switch management, charge of billing and collection, dealing with suppliers, agenda organization. ASEMEX Sale of auto insurance and bonds Puente de las Américas 1995-1998 Customer service, cashier, receptionist, drafting of letters, sale of insurance and Mexican bonds to international cars that entered the Mexican territory.

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