Cloud Engineering Data Entry

IBRAHIM KARGBO

832-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Seeking experience in a Cloud engineering company to acquire excellent skills in Cloud engineering for corporate development. A hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level Informational Technology Support Azure Administrator position to build from my current experience in a steadfast environment. Ready to help a team achieve company goals.

KEY QUALIFICATIONS AND SKILLS

●UI Policies, Data Policy, Business Rules, Client Scripts, Assignment Rules, ACLs, Service Catalogs.

●Update sets, Reports, Tables and Forms, Import set, Workflow, UI Action.

●Flow Designer

●Azure

●Experience using Microsoft suite including Excel, (Pivot, VLOOKUP) SharePoint, and Power BI for supporting performance, measurement dashboards, and project management practices.

●Flexible and adaptable, able to change and alter according to changes in projects or business environment.

●Hardware knowledge

●Product development

●Infrastructure planning

●Data Management

●Software Proficiency (Excel, PowerPoint, OBS studios)

●Problem-Solving

●PowerShell

●Data Entry

●System upgrades

WORK HISTORY

United Safety Pasadena TX

Azure Active Directory Admin/Network Administrator March 2023- Current

Lead the US IT department.

Administer Azure Active Directory, overseeing user accounts, groups, roles, permissions, and ensuring adherence to security policies and compliance standards across Azure environments. Managed meetings and assigned roles to key individuals.

Work with Microsoft suite.

Maintain or replace UPSs in server and under the desks

Request and find quotes for items to be approved by management.

Keep track of inventory

Keep up to date with Azure updates, features, and best practices, and assess new Azure services and technologies to enhance cloud infrastructure and operational efficiency.

Configure routers and firewalls

Managed help desk tickets

Maintain azure active directory

Created new user account in azure

Created group and assigned users to groups in azure

Worked in PowerShell to configure azure main frame

Worked with Microsoft Multifactor Authenticator

Perform regular cloud environment reviews and optimizations

Design, deploy, and manage cloud infrastructure tailored to client requirements.

Create and manage virtual machine

BDO Houston, TX

Service Desk August 2022 –March 2023

●Image IRT vehicle computers-backed up image to hard drive

●Configure constable laptops to run HCO network- includes DNS and Wins

●Drive out to plazas to support constable Desktops

●Install camera software for constables and for IRT and test them if working properly

●Maintain the wallboard

●Assist in stripping vehicles and pulling data cable throughout cars

●Create thorough documentation for many procedures

●Install drivers for card swipes in vehicles

●Work with various Precinct IT staff on laptop, desktops, software

●Report and work on issues that may involve Windows, UNIX, or Network Teams

●Maintain or replace UPS’s in server and under the desks

●Request and find quotes for items to be approved by management

●Keep track of inventory

●Keep and update a log of every vehicle we work on

World Prayer Ministry Houston, TX

IT support, ServiceNow Admin December 2016 – 2020

● Daily responsibilities include proactively resolving assigned tasks, requests, Incidents and changes in my ServiceNow queue.

● Guide organizational technology strategy and roadmaps.

● Support phone, photocopier, fax machine, and other physical equipment.

● Oversee IT department operations and training

● Oversee the daily performance of computer systems and immediately respond to issues to keep the network up and running.

● Daily responsibilities include managing ServiceNow task queue, resolving incidents, and users’ administration in ServiceNow.

● Configured Workflows, Views, Business Rules, Ul Policies, and UI Actions

● Dashboard creation using the ServiceNow Performance Analytics and Reporting module.

● Evaluated existing processes including Current/future trends to map out migration strategy.

● Work closely with management teams to plan, develop, coordinate and execute technical strategies aligned to the client's vision, mission and purpose.

● Involved in creating users, groups, roles and load the data to ServiceNow from Active Directory on requirement basis.

EDUCATION

●Texas Southern University - Houston, TX December 2020

●Bachelor of Science in Computer Engineering Technology GPA: 3.12

ACCOMPLISHMENTS

●Maintain/ Manage 7 customers profiles and accounts (WPM)

●Developed working system for IT team to use and get work done fast and efficiently

Contact this candidate