Los Angeles Customer Service
Resume:
SHANNON RAMOS
Los Angeles, CA
********@*****.***
Professional Summary
With over 20+ years of customer service experience. I’ve learned to create repeat business by always keeping customers, employers and co-workers satisfied with a strong work ethic, attention to detail and most of all a genuine love for serving the community.
Skills
Good listening skills combined with attentive nature High energy professional eager to contribute skills and experience to a new and challenging environment
Motivated and driven to grow professionally
Experience
2/24 - Present
Goodwill, South Gate, CA- Retail Associate
Provide excellent service, engage with each customer and donor, presenting friendly and cooperative attitude
Follow all safety rules and exercise caution in all work related activities Merchandise and maintain the sales floor to meet established company standard operating procedures
2020-2023
TIDY, Los Angeles, CA - Homekeeper
Responsible for keeping environments sanitary, orderly and comfortable
Provided deep cleanings for clients with under-maintained areas Interacted with clients in a positive manner along with quality work which kept client retention rates high
2018 -2020
Door Dash, Instacart, Postmates, Los Angeles County - Food Delivery Driver Transported food items from merchant to customer location Secured food to maintain freshness
Maintained communication with customers and employer to ensure satisfaction with service
2019-2020
Decton Staffing Services, Torrance- Cleaning Professional Performed janitorial duties for multi-level cancer fusion center (Torrance Memorial Hospital)
Cleaned and sanitized restrooms, elevators, offices, waiting rooms, treatment areas and exam rooms.
Mopped and polished floors, vacuumed rugs, stocked restrooms and janitor closet with appropriate supplies daily.
Education
2003
National Institute of Technology, Long Beach, CA - Diploma Massage Therapy: Swedish, Deep Tissue, Reflexology 648 Hours Completed
1998-2002
Woodrow Wilson Classical High School, Long Beach, CA - Diploma General Studies
Contact this candidate