Customer Service
Resume:
Jacqueline Alaniz
Fontana, Ca 92337
******.******@*****.***
Summary
Conscientious Medical Assistant offering 4 years of front and back office experience in fast-paced settings. Positive and upbeat with excellent communication skills, I would like to have an opportunity to apply my skills and knowledge to a new position with room for growth and advancement. I am Bilingual in English/Spanish.
Skills
● EMR/EHR
● Appointment scheduling
● Insurance verification
● Medical records, billing and coding
● Vital signs
● Performing EKG
● Blood draw
● Specimen collection
● Specimen log in and processing
January 2020 - June 2021
Bassam Mouazzen Cardiology Office - Medical Assistant Front and Back office Working at Dr.Mouazzen’s Cardiology Office, I worked front and back office full- time. Front office duties were to verify patient's insurance, app scheduling, answering phone calls, medical records, and billing. Back office duties consisted of recording patients vital signs, performing excellent EKG’s, setting up ultrasound monitors, rooming and exiting the patients out, as well as making sure they have a follow up appointment. I built up most of my experience in this office, I am ready to improve my skills and expand my expertise on what I have learned and gained through my Externship hours and my 1 year of working there. July 2021 - Feb 2023
Innovative Health Diagnostics - Medical Assistant/ COVID Collector Performing COVID tests on schools, nursing facilities and studio production. It was a remote job and it gave me the opportunity to travel around the LA and OC area. Working for this company taught me a lot about safety, infection and protocols. They took the patience to really train me on how to log in specimen data.
May 2023-Feb 2024
CHOC Children’s Hospital - Medical Assistant
Front desk duties at CHOC Hospital Heart Institute Center, had the amazing opportunity to greet, check in and the wonderful patients at this amazing clinic. 2
Education
2018 High School Diploma
2020 Medical Assistant Program
2023 Phlebotomy Program
2021- Certification in Medical Assistant
2022 - Certification in Phlebotomy
Certification #R8G8Z5P7
Contact this candidate