Customer Service Relations
Resume:
TAYLOR A. KRZMARCIK
St. Paul, MN 55104
***************@*****.***
Objective/Qualification Summary
Motivated by the challenges brought on by a new role. Effective leadership skills in a company and exceeding personal growth expectations by utilizing my skills in a variety of environments. Excellent at problem solving, adaptability, and excellent follow through with a positive attitude. Effectiveness handling complex projects, developing strong internal, external customer relations and responding to department needs with a sense of calmness.
Key Achievements
Supported the Managers/owners, and upheld their expectations.
Maintained confidential personnel files, access to the safe, and keys to the store.
Greeted customers with engaging conversation and positivity.
Attended meetings as needed.
Approached situations with other Managers, and customers in a professional manner.
Provided excellent customer service to customers considered regulars.
Maintained the reshelved returned parts.
Reduced the process lags, generated orders.
Evaluated each vehicle coming in for service.
Delegated work to peers, while setting the priorities of the day to kept the team on task, and morale up.
Enhanced the filing system to make it more efficient.
Communicated efficiently to personal; both upper management, peers, and customers.
Approached situations with other senior executives and prominent customers in a professional manner.
Utilized management skill when dealing with a customer service issue and remaining calm throughout the process both on the phone and in person.
Trained and mentored employees to boost individual and team performance.
Proven knowledge and understanding years, models, and engines on Mercedes.
Demonstrated perfection in PPF, wrapping, and paint correction; bringing the sparkle back to the paint.
Accomplished ceramic coating certification.
Willingness to work on special projects as assigned – or on a moment notice.
2023-Present AUTO TRIMMERS, St. Paul, MN
Production Manager, Installer
2023 – 2023 SCHOONOVER BODY WORKS & GLASS, Shoreview, MN
Detail Manager
2020 – 2023 LEMETTRY’S, Chanhassen, MN
Parts Manager, Auto Detail Manager, Detailer
2016 – 2020 KOWALSKI’S MARKET, Eden Prairie, MN
Department Head and Manager on Duty, Bakery Assistant Manager., Pastry Chef, Baker
Front End Supervisor, Cashier, Bagger, Store Brand Ambassador
Education
2017 – 2019 Normandale Community College, Bloomington, MN
2014 – 2017 Eden Prairie High School, Eden Prairie, MN
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