E M C A

Ryan

Cuellar

C a s e M a n a g e m e n t

512-***-****

A B O U T M E

************@*****.***

Charlotte / NC

Results-oriented professional

with a proven ability to drive

projects to completion and

consistently exceed

expectations.

I moved to Charlotte in 2018 to futher my

education. In 2020 I received my Associated

Degree in Liberal Arts for CPCC. In 2021 I

enrolled into UNCC to study Political

Science. I have maintained a full time job

while studying full time as a student.

Working and going to school has taught me

the importance of balance and dedidcation

to acheive goals.

https://www.linkedin.com/in/ryan-

cuellar-693ba7246

S K I L L S

• Detail oriented.

• Strong project management

skills.

• Proactively identifies problems or

areas of improvement and

suggests solutions.

• Strong communicator.

E D U C A T I O N

BA / Political Science

University Of North Carolina Charlotte

2021-2023

E X P E R I E N C E

Case Management

Linx Legal / Charlotte NC / October 2022-July 2023 As case manager my role is to set expectations for clients. Upload new/current client information into operational and collaborative CRMs throughout the company.

• Manage 269 clients.

• 2.5 million dollars in active deals.

• Contact necessary state agencies on behalf of the clients. Office Administrator

Dry Pro / Charlotte NC / December 2020 – October 2022 Reach out to existing customers and scheduled upcoming maintenance appointments.

• Inbound / Outbound calls & sales.

• Appointment setting.

• Customer service role.

Insurance Representative

Go Health / Charlotte NC / February 2020 – November 2020

• Received inbound calls from individuals / groups who were looking to enroll. into an insurance plan during open enrolment.

• Informed customers on possible options based on needs and affordability. R C

Contact this candidate