Carole J. Hughes
******.*******@*****.*** Humble, TX 281-***-****
Professional office manager with over 10 years of experience managing support staff and administrative tasks, accounts payable and receivable, and assisting high-level employees. Eager to join a reputable company looking for a reliable office manager to help streamline office tasks, manage customer databases, and perform bookkeeping activities to achieve company goals.
Work Experience
Office Manager, Sept 2018 – April 2024
Legacy Asset Management, Inc Houston, TX
Prepared all client invoices and reconciled accounts receivable monthly with quarterly billing of over 500 accounts with an annual income of over $1.5m
Managed all aspects of the accounts payable process, ensuring accurate and timely payments to vendors and suppliers
Provided highly complex administrative resources and confidential support to the entire management team
Analyzed and constructed data pertaining to departmental project activities and monitored project status to ensure adherence to established timetables and specifications
Office Support Specialist, June 2015 – Feb 2018
Hoover Ferguson Catalyst & Chemical Containers, Houston, TX
Answered and directed 375 telephone calls per week
Assisted with preparing and tracking monthly and annual budgets and forecasts using Excel
Researched statuses of orders and addressed routine questions from internal personnel regarding orders
Provided accurate and timely communication and administrative support to the Senior Vice President and General Manager on relevant issues to ensure key information is shared
Created and updated records and databases, ensuring the accuracy and validity of information
Office Manager, Sept 2013 – Dec 2014
Angela House, Houston, TX
Managed office operations, SalesForce database, and administrative functions to ensure efficiency and effectiveness
Performed all aspects of bookkeeping and updated the accounting system
Prepared relevant and timely correspondence for all aspects of the business, including but not limited to newsletters, emails, donation requests, etc.
Acted as the first point of contact for customers, donors, vendors, etc.
Education
Bachelor of Science in Business Administration with a focus in Management, Graduated 2000
Ithaca College, Ithaca, NY
Skills
Microsoft 365, Salesforce, Morningstar, Global Relay, SAP, Sharepoint, Hootsuite, MailChimp, Zoom, Dropbox, Database Management, Administrative Support, Accounting, Leadership, Client Relations, Analytical Problem-Solving, Organization Communication