La-Toy Green
*** ***** ***** **. #**** 210-***-****
San Antonio, Tx 78216 **************@*****.***
Summary
• Excellent Customer Service
• Excellent Attention to Detail
• Problem Solver
• Fast Learner
• Team Player
• Tech Savvy
• Remote Customer Service
Education
Roosevelt High School,
San Antonio, Texas
Year 2009 – 2012 Graduate
Employment Experience
Ibex Global
1672 Independence Dr. #200
New Braunfels, TX 78132
A Retention Loyalty Rep
2024 – Present (Full time)
Job Duties:
I provide customer service with sales in inbound and outbound calls. Provide tech service with customers.
• Inbound calls
• Outbound calls
• Kowledge of Product
• Tech customer service
Circle K Feb 2013 – Nov 2019
5130 N Loop 1604 San Antonio, TX 78247
Customer Service Rep
Job Duties:
• Excellent Customer Service
• Cashier, Handling money
• Hospitality
• Clean store on a regular basis
FedEx Dec 2019 – Nov 2020
Renaissance Center
1715 Aaron Brenner Dr. # 600
Memphis, TN 38120
Customer Service Representative
Job Duties:
• Account Management
• Provide Payment Services for Customers
• Inbound and Outbound Calls
• Tech Support
• Remote Service
Maximus Tech Support Jan 2021 – March 2021
11711 IH 3 N Suite 160 Frontage RD
San Antonio, TX 78233
Customer Service Representative
Job Duties:
• Inbound and Outbound Calls
• Handle Policy Claims for Customers
• Tech Support
• Remote Service
Blue Cross Blue Shield March -2021- Jan 2024
4615 University Dr.
Durham, NC 27707
Customer Service Representative
Job Duties:
• Customer Service
• Inbound Outbound Calls
• Handle Enrollment Polices
• Manage Payments
• Appointment Setter
• Remote Service