Project Management Pharmacy Technician

MELISSA A. ARBITAL

Sewell, NJ *****

732-***-**** - ****.*********@*****.***

PROFESSIONAL SUMMARY

Experienced professional with a strong background in project management and process development. Expert in accurately working with companies to organize, audit and communicate their needs.

EXPERTISE

● Project management

● Customer service

● Employee training

● Record systematizer

● Microsoft Suite

● Patient confidentiality and HIPAA

● Payment processing

SKILLS

● Customer/client relations

● Office administration

● Organization

● Verbal and written communication

● Time management

WORK HISTORY

04/2022 to Present Project Manager

Tender Touch – Lakewood, NJ

● Trained fellow staff members and new employees

● Developed a structure and processes for record auditing and communications, that led to more successful interactions with hundreds of facilities

● Took on a project management role to improve efficiency throughout audits, emails, follow-ups, and overall team workload

● Effectively handled different insurance portals to submit proper documentation 05/2021 to 04/2022 Certified Pharmacy Technician

PFSP Specialty Pharmacy – Rahway, NJ

● Trained junior staff members and new employees

● Collaborated with senior team members to serve as a valuable resource for various departments as required

● Lightened the workload and filled in when necessary by taking on a senior technician role

● Bridged the gap between the pharmacy and doctors to accelerate the process so that patients could get their medication faster

12/2019 to 05/2021 Compounding Pharmacy Technician Colonia Pharmacy – Colonia, NJ

● Saved time and money by implemented a new cleaning process, leading to a less the 1% loss in product

● Gained further education to advance my role and help other departments in their daily tasks

● Bridged communication between fellow colleagues and clientele to get more effective results in rapid time by completing claims processing, resolving concerns and reconciling payments

● Effectively prepared solutions daily by properly weighing, mixing and preparing compounded prescriptions

● Worked with pharmacists and providers to make needed modifications before dispensing to clientele

EDUCATION

12/2018 Bachelor of Arts: Arts, Dance Studio Operations, Business Studies Stockton University - Absecon, NJ

GPA: 3.78

● Graduated cum laude

● Majored in Dance (studio operations)

● Minored in Business

03/2016 Associate of Arts: Liberal Arts, Business

Middlesex County College - Edison, NJ

GPA: 3.34

05/2014 Associate of Arts: Liberal Arts, Dance

Middlesex County College - Edison, NJ

GPA: 3.30

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