Customer Service Experience
Resume:
Alvaro Barsallo Toureau
*** * ******* ***** **** #1411, Pompano Beach, FL 33062
**********@*****.***
Career Objective
Seeking a challenging yet rewarding position where I can leverage my 15+ years of experience in providing exceptional customer service. Skillful at providing a personalized customer service experience to customers and clients to ensure satisfaction and garner loyalty.
Key Strengths/Skills
oBilingual, fluent in Spanish and English
oCustomer service
oOrganized
oClear communication
oTime management
oDependable
oSupervision of individuals and small teams
Work History
Papa, Home Healthcare Services, Miami, Florida 06/2021 – 12/2023
Aided and transported elderly and disabled clients to medical appointments and grocery shopping, as well as in-home assistance with chores, home maintenance tasks, and general companionship.
Target, Hendersonville, Tennessee 10/2016 – 12/2016
Provided temporary holiday assistance with packaging internet orders, re-stocking shelves, and assist customers with locating items throughout the store.
Bi-Lingual Tour Guide, Panama City, Panama 09/2004 – 11/2014
Your Man in Panama, Tour Services, Panama City, Panama 05/2012 – 11/2014
Eco Consulta, SA 10/2005 – 11/2006
Panama Star 12/2006 – 05/2012
Tourista, Panama City 09/2004 – 09/2005
Provided superb tourism services throughout multiple provinces in Panama to hundreds of clients for over ten years. Achieved multiple awards and merits from leadership for high quality services and client satisfaction.
Barsallo & Associates 1994 – 2005
Co-managed family-owned construction company, supervising between five and ten employees. Organized construction projects, which were mostly installation of petroleum underground storage tanks and gas station construction for Texaco (aka Chevron). Company was dissolved upon father’s retirement in 2005.
Royal Caribbean Cruise Lines 1992 - 1994
Worked in Utility Operations for several ships. Duties included cleaning and sanitation, in addition to general maintenance duties such as repairs, painting, supply management in public areas, crew areas, and other areas of the ship. Provided interim coverage in guest services and guest assistance throughout each cruise.
Education University of Panama, Panama City, Panama 1987 - 1988
References Available upon request.
Contact this candidate