Customer Service Behavioral Health
Resume:
Paige Haile
Chickasha, OK *****
***********@*****.***
Willing to relocate: Anywhere
Work Experience
Crisis Support Specialist
Solari Enterprises Inc-Oklahoma City, OK
October 2023 to Present
Work with callers on the 988 suicide hotline to decrease severity of crisis and acuity of calls. Correctional Officer
The GEO Group, Inc.-Lawton, OK
November 2020 to October 2023
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict. Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates. Enforced resident behavior management protocols and drafted incident reports for infractions.
Behavioral Health Case Manager ll
Red Rock Behavioral Health Services-Norman, OK
April 2017 to January 2020
Collaborated with interdisciplinary team of professionals as well as patients and families to determine appropriate treatment options. Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Detention Officer
Grady County Criminal Justice Authority-Chickasha, OK May 2016 to April 2017
Followed daily routine schedule and took head counts of all inmates in assigned cell block. Performed searches of people, vehicles, mail items and dormitories. Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents. Supervised inmates during day-to-day activities.
Education
Bachelor's degree in Psychology
University of Science And Arts of Oklahoma - Chickasha, OK May 2012 to May 2015
Skills
• Law Enforcement
• Behavior Management
• Security
• Social Work
• Autism Experience
• Crisis Intervention
• Case Management
• Crisis Management
• Conflict Management
Certifications and Licenses
First Aid Certification
CPR Certification
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