Customer Service Representative
Resume:
Raquel Ceballos
Adaptable Professional with Diverse Experience Seeking New Challenges.
Waite Park, MN 56387
*****************@*****.***
Experienced, hard -working individual with a very good work ethic. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Brand Partner
Dubby Energy Drink-San Diego, CA
March 2024 to Present
Promotion and sales of health conscious energy drink products. Guest Advocate
Target-Alexandria, MN
November 2023 to December 2024
• Greet guests, ring up items and charge guests accordingly. Cashier duties
• Return store items to appropriate shelving with utilization of handheld scanner.
• Seasonal position
Retail Merchandiser
Shiftsmart-Alexandria, MN
September 2023 to February 2024
Restock merchandise where needed, within the store environment. Cleaning duties. Customer Service Representative
Fleet Farm-Alexandria, MN
May 2023 to July 2023
Cashier duties, assisting customers, etcetera.
Warehouse Worker
Various Contract Positions-San Diego, CA
August 2021 to March 2022
I am currently linked to more than one staffing agency, and fulfilling they're staffing needs on various positions. Seeking permanent employment.
Freelance
Event Staff-San Diego, CA
June 2019 to September 2021
Linked into more than one company at the moment. Event Staff, Server, Event Set Up etc. Life Science Worker
QualStaff Resources-San Diego, CA
December 2020 to August 2021
Assemble and package PCR based, rapid testing, point of care medical kits according to companies standards and guidelines.
Mechanic/ Operations Specialist
Lime-San Diego, CA
August 2019 to November 2019
Inspect, diagnose, service and repair vehicles. Assist in field when needed. Production Assembler
Fox Factory, Inc-El Cajon, CA
April 2019 to July 2019
Assembling automotive shocks in accordance of company schematics, with the utilization of handheld tools, and machinery.
Overnight Stocker/Sales Associate
WALMART-Orange County
September 2018 to March 2019
Processed apparel and shoe items according to stores policy and procedures. Then stocked in appropriate location.
Assisted in neighboring departments when needed.
Order Picker
AMAZON-Orange County
March 2018 to September 2018
Retrieved warehouse items with usage of handheld device, prepared said items for delivery of customer orders.
Education
Certificate of Completion in Business Administration West Valley Occupational Center - Woodland Hills, CA October 1998 to January 1999
Skills
• Preschool Experience
• Medical Terminology
• Documentation Review
• Nannying
• Food and Beverage (10+ years)
• Transcription
• Basic Math
• Microscopy
• Financial Services
• Host/hostess experience
• CGMP
• Manufacturing SKILLS
• Electrical assembly (Less than 1 year)
• Food service (10+ years)
• Inventory (3 years)
• Key Holder (1 year)
• Call Center (2 years)
• Oracle (Less than 1 year)
• Machine Operator (1 year)
• Trainer (5 years)
• Drilling
• Food Prep (1 year)
• Mechanic (2 years)
• Automotive (2 years)
• Customer Service (10+ years)
• Electrical (Less than 1 year)
• Sales (10+ years)
• Excel
• Painting
• Assistant Preschool Teacher (1 year)
• Event Coordination (2 years)
• Team Leader (3 years)
• Financial Services/Call Center (1 year)
• Packaging (2 years)
• Order Picker Experience (1 year)
• Food Preparation and Service (Less than 1 year)
• Banquet Experience (2 years)
• Typing (10+ years)
• Nannying Experience (1 year)
• Barista Experience (Less than 1 year)
• Auto Detailing (1 year)
• Schematics (Less than 1 year)
• Microscopy (Less than 1 year)
• Documentation Review (Less than 1 year)
• Barback (Less than 1 year)
• Time Management (10+ years)
• Planograms (2 years)
• Merchandising (2 years)
• Phone etiquette (10+ years)
• Analysis Skills (10+ years)
• Supervising Experience
• Retail (3 years)
• Mechanical Knowledge
• Word Processing
• Manufacturing
• Cold Calling
• Typing
• Customer service
• Fabrication
• Computer skills
• Communication skills
• Cleaning
• English
• Assembly
• Administrative experience
• Precision measuring instruments
• Manufacturing
• Banking
• Retail sales
• Sales
• Cold calling
• Call center
• Pallet jack
• Electrical experience
• Outdoor work
• Customer support
• Grocery store
• Barista experience
• Restaurant experience
• Cash register
• Guest services
• Serving
• Cash handling
• Driving
• Food industry
Certifications and Licenses
Driver's License
Assessments
Cooking skills: Basic food preparation — Proficient February 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Warehouse safety — Proficient
August 2022
Using safe practices in a warehouse setting
Full results: Proficient
Verbal communication — Proficient
September 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Work motivation — Proficient
May 2022
Level of motivation and discipline applied toward work Full results: Proficient
Sales skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Sales skills — Proficient
December 2021
Influencing and negotiating with customers
Full results: Proficient
Food service fit: Crew member — Proficient
April 2023
Measures the traits that are important for successful food service crew members Full results: Proficient
Retail customer service — Proficient
June 2022
Responding to customer situations in a retail setting Full results: Proficient
Administrative assistant/receptionist — Proficient March 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
August 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service fit — Proficient
March 2021
Measures the traits that are important for success for customer service roles Full results: Proficient
Customer service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Cleaner fit — Proficient
July 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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