Customer Service Security Guard
Resume:
Rita Moore
Detroit, MI *****
***********@*****.***
Work Experience
CCA- City Carrier Assistant
USPS (United States Postal Service)-Detroit, MI
April 2024 to Present
Deliver mail, and packages to customers, while providing exceptional customer service. Senior Agent
Velocity, A Managed Solutions Company-Holland, MI
January 2022 to Present
Provide quality customer service.
Assist guest with WI-FI issues.
Help guest connect their devices to WI-FI
Train agents to be sufficient in customer service. Health Care Security Guard
G4S Solutions USA-Farmington Hills, MI
November 2018 to May 2021
Greet employees, check them for safety
Monitor camera’s views of inside and outside building Check patients names for scheduling
Patrol building to ensure safety
Security Guard
Advanced Security-Southfield, MI
July 2015 to November 2018
- Greet employee's and visitors
- Ensure customer service satisfaction
- Monitor parking structure
- Inspect camera footage
- Patrolled grounds on foot
- Ensure customer safety at all times
Intern
Fox 2 news-Southfield, MI
May 2014 to August 2014
- Answered multi-phone lines
- Entered slugs into the system
- Practiced doing "Man on the street interviews"
- Practiced writing some news stories
Temp/Assembler
Forge Industrial Staffing-Livonia, MI
January 2012 to January 2013
- Assembled circuit boards
- Organized and packaged circuit boards
Temp
Spherion Staffing-Taylor, MI
February 2011 to June 2011
Helped sort and organized damaged car parts- - Hung car parts on a paint line Education
Diploma in news stories and learned scripts
Specs Howard School of Media Arts - Southfield, MI March 2013 to March 2014
University of Phoenix - Phoenix, AZ
March 2010 to November 2010
Skills
• TEAM PLAYER (4 years)
• TIME MANAGEMENT (4 years)
• Public Speaking
• Time management, team player
• Creative
• Hardworking
• dedicated
• Organized
• face paced
• Microsoft Excel
• Organizational skills
• Microsoft Word
• Security
Certifications and Licenses
Driver's License
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