Customer Service Warehouse Supervisor

Experience

Fred Meyer

Cashier/Customer Service, Vancouver, WA

**/**** - **/****

Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate

Collect payments whether in cash or credit

Issue receipts, refunds, change or tickets

Redeem stamps and coupons

Cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store Maintain clean and tidy checkout areas

Track transactions on balance sheets and report any discrepancies Handle merchandise returns and exchanges

ASAP LOGISTICS USA LLC

Warehouse Supervisor, Portland, OR

09/2009 - 10/2017

Supervising warehouse staff and daily activities.

Managing, evaluating and reporting on warehouse productivity. Tracking and coordinating the receipt, storage, and timely delivery of goods and materials. Ordering supplies and maintaining suitable inventory levels. Checking orders, bills, items received, inventory, and deliveries for accuracy. Maintaining records, reporting relevant information, and preparing any necessary documentation. Ensuring basic maintenance standards and compliance with health and safety regulations. Performing a daily inspection of the warehouse grounds. Coordinating and maintaining fleets and equipment. Communicating and coordinating with other departments and customers Checkmate Payday Loans

Teller/Customer Service, Vancouver, WA

05/2005 - 08/2008

Amber Carpenter

6422 NE Fourth Plain Blvd, G4, Vancouver, WA / ************@*****.*** / 360-***-**** Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts

Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed

Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller

Track, record, report, and store transactional information and special requests Provide a high level of customer service, offering answers and assistance with a smile Skills

Customer service, Communication skills, Computer literacy, Time management, English, Guest services, Microsoft excel, Microsoft word

Education

General

Heritage High School, Vancouver, WA

06/2004

Certificates

Forklift Certified, Hazmat Shipping

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