Information Technology Specialist

Kameryn Brinkley

Waldorf, MD **************@*****.*** 301-***-****

Applicant Information Citizenship Status: U.S. Citizen

General Schedule (GS) Score: Government Contractor Veteran Status and Preference: No

Security Clearance: Active Secret Security Clearance Education

Bachelor of Science, Information Technology December 2022 Towson University, Towson, MD

Technical Skills

Tools & Software: Active Directory VMware Nagios Monitoring Systems PowerShell PuTTY WinSCP Notepad++ Jira Windows Command Prompt Customer Support HTML Operating Systems: Ubuntu Linux Mac OS Microsoft Windows Windows 7, 8, 10 & 11 Work Experience

Pearl River Technologies, Greenbelt, MD February 2023 – Present Junior System Administrator, Flight Dynamics Facility (NASA Support) Salary: $74,006.40

Hours/Week: 40

Supervisor: David Wilf 484-***-****)

● Ensuring the proper functioning of hardware and software systems critical to NASA’s flight dynamics operations and mission support.

● Implement and manage software updates, patches, and upgrades to maintain security and performance.

● Establish and execute backup strategies, as well as develop recovery plans to safeguard critical data and systems.

● Providing technical support to department users and addressing inquiries and issues related to system usage and functionality.

● Implement and maintain security protocols to protect critical systems and data.

● Diagnose and resolve technical issues related to systems, applications, and network connectivity.

Corporate Office Properties Trust, Columbia, MD May 2022 – August 2022 Information Technology Intern

Hourly Wage: $18

Hours/Week: 30

Supervisor: Ryan Ulep

Kameryn Brinkley

Waldorf, MD **************@*****.*** 301-***-****

● 1st Tier Helpdesk Service: managing ticketing systems, basic troubleshooting protocols, and providing technical support across the company.

● User account creation, termination, and altering access permissions through Active Directory.

● Installed and configured computer hardware, software, and virtual machines.

● Collaborated with cybersecurity professionals to create new safety protocols for technology while monitoring and testing them for deployment. Towson University Career Center, Towson, MD January 2020 – May 2022 Career Peer Advisor

Hourly Wage: $14

Hours/Week: 20

Supervisor: Casey Miller

● Collaborated with team members to create resources and exercises to prepare students for career-related experiences.

● Assisted students in the reconstruction of resumes and cover letters to better suit their career or internship goals.

● Aided students in interpreting career-related assessments and developing efficient job search strategies.

● Participated in managing Towson University’s annual career fair with thousands of employers and candidates.

Relevant Information Technology Projects

NASA Flight Dynamics Facility Hardware Refresh December 2023 - March 2024 Junior Systems Administrator

Assisted with the installation, configuration, and procurement of critical infrastructure components in NASA’s Flight Dynamics Facility.

● Ensured seamless integration and optimal performance on new workstations in support of mission-critical operations.

● Assisted in the development of customized Windows BIOS images that were installed on over 50 mission-critical workstations, tailored to organizational specifications and hardware requirements.

● Conducted interviews to gain insight on hardware preferences from various teams such as Flight Operations, Software, and Orbital Navigation Operations.

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