MD RABIUL
ISLAM
Jamaica, NY
***.*****@*****.***
OBJECTIVE
Results-driven Data Analyst with a strong technical background in SDLC, Excel, SQL, Tableau, CRM, Power BI, Google Analytics etc. Proficient in leveraging advanced analytical techniques to extract insights and optimize business processes. Seeking to apply technical expertise and analytical skills to drive data-driven decision-making in a dynamic organization.
EXPERIENCE
Data Analyst CreditSights July 2023 – Present
Utilized advanced Excel functions to manipulate and analyze large datasets, including pivot tables, VLOOKUP, and macros, resulting in actionable insights for decision-making.
Designed and developed interactive dashboards in Tableau to visualize key performance indicators (KPIs) and track business metrics, providing stakeholders with real-time insights into business performance.
Managed and analyzed customer data in CRM systems, identifying trends and patterns to improve customer segmentation and targeting strategies.
Developed reports and visualizations in Power BI to communicate data-driven insights to stakeholders, facilitating data-driven decision-making processes.
Conducted analysis of website traffic and user behavior using Google Analytics, providing recommendations to optimize website performance and user experience.
Collaborated with cross-functional teams to gather business requirements, design data solutions, and implement analytical tools to address business challenges.
Data Analyst The Week June 2021 – June 2023
Utilized SQL queries to extract, manipulate, and analyze data from various databases, ensuring data accuracy and integrity.
Developed complex Excel models to analyze marketing campaign performance, customer behavior, and sales trends, providing actionable insights to marketing teams.
Managed and analyzed customer data in CRM systems such as Salesforce, extracting actionable insights to optimize customer segmentation and targeting strategies.
Conducted A/B testing and performance analysis of digital marketing channels, optimizing campaign strategies based on data-driven insights.
Collaborated with IT teams to implement data tracking solutions and integrate marketing data sources, improving data accessibility and reporting capabilities.
Presented analysis findings and recommendations to senior management and stakeholders, influencing strategic decision- making processes.
Managed project budgets, tracked expenses, and reported on project performance metrics, ensuring projects were delivered on time and within budget.
Business Intelligence Analyst Phantom of Broadway, New York NY Jan 2017 -Sep 2018
Collect, analyze, and report sales performance
Aggregate, summarize and interpret large data sets, set up product sales price after analyzing the cost price
Finalizing B2B and B2C sales performance
Perform Gap analysis and prioritize areas for organizational performance improvement
Identify right business and product metrics to be analyzed and tracked for every feature/problem statement in existing products
Develop framework for performance management across roles and functions
Setup right analytical practices within the team, work with teams to design, build and deploy data analysis systems for create forecast, projection and Track of Sales Performance with kPI’s
EDUCATION
Master of Business Administration Atish Dipankar University of Science & Technology 2012
CERTIFICATIONS
Project Management: Basic for Success Coursera
Digital Marketing Associate Udemy
SKILLS
SQL
Tableau, Power BI
Excel, MS Word
MS Visio/ Wireframe
CRM, Salesforce, API
Google Analytics
Data Manipulation
Figma, Python
Data Cleaning and Preparation Attention to Detail
Data Analysis and Exploration Communication
Data Visualization Problem-Solving
SharePoint