Ui Design Project Manager

Carl Ishii

Provo, UT 801-***-**** ***********@*****.***

Professional Summary

Innovative and results-driven UX Designer with 15+ years of experience creating intuitive, engaging digital experiences. Skilled in user research, wireframing, prototyping, and UI design. Passionate about leveraging user-centric design principles to solve complex problems and enhance user satisfaction, as well as collaborating with cross-functional teams to deliver high-quality products that exceed client expectations.

Work Experience

Cisco Systems SOW San Jose, CA

UX/UI Designer July 2022 – April 2024

●Spearheaded the UX/UI design of QBR (Quarterly Business Review) software by addressing critical network issues and leveraging design thinking methodology to create an intuitive, user-centric interface

●Designed the QBR by integrating real-time data to create tailored project plans and activities, driving specific outcomes for customers while ensuring seamless usability and enhanced functionality

●Produced a tangible business impact by collaborating closely with stakeholders to understand user needs, resolve pain points, and deliver a seamless user experience

●Enhanced operational efficiency by streamlining the process for engineers and account managers to troubleshoot, create solutions, and present QBRs

●Improved product functionality by conducting comprehensive user testing and iterative design improvements to increase user satisfaction and product adoption

SolidNumber Lehi, UT

UX/UI Designer/Creative Director/Project Manager June 2018 – August 2022

●Created branding for a fintech startup from the ground up by quickly building and producing collateral for logos, support documents, and websites

●Promoted steady business growth by coordinating with founders to create innovative marketing and sales strategies for new software products

●Designed admin, B2B, and B2C experiences and user interfaces for new software by collaborating with the development team to manage, produce, and deliver final products ahead of schedule

●Managed the BookDrop account, built 4 websites, and collaborated with product owners to design the company’s mobile application

●Collaborated with product owners to design SolidNumber's app, designed and produced the UI/UX, led project management, and completed the final app with remote developers for deployment

ControlPad Orem, UT

UX/UI Designer/Project Manager May 2013 – November 2018

●Leveraged expertise to execute a creative strategy, translate specifications and features into wireframes and prototypes, and design end-to-end user experiences for new and existing software

●Communicated effectively by consulting with clients and product owners to identify future software needs and solidify feature requests using an agile methodology

●Met business goals by participating in cross-functional teams to develop and produce quality customer-focused applications

●Stepped in as project manager to software development within first 30 days to implement an agile project management methodology and successfully onboard custom development clients

●Exceeded expectations by designing a UI for immediate implementation and developing the new UX to be presented to the development team within the first 7 days

Additional Experience

Owner/Operator/Art Director The Electric Company

●Directed all operational functions of a consultation, branding, and design firm, including marketing, sales, team development and performance, client relationship management, and project management

●Oversaw UX/UI design, creative marketing conceptualization, branding research, web design, and Internet marketing while leading multiple projects simultaneously from ideation to completion

●Fostered strong relationships by collaborating with designers and consultants to create conceptual designs that aligned with vision and objectives

●Pioneered creative account management and design for 200+ local and national clients, including The Walton Group, Caselle, Magleby Construction, Central Bank, C&A Construction, and Provo City

●Won the Silver Medal for the Neenah Paper Design Contest for branding and logo design, and the Golden Spike Award for brochure design

Apprentice Lance Turner

●Collaborated with six clients to understand clients’ visions and requirements to develop effective, individualized design solutions while working under the award-winning architect and designer

●Managed two projects simultaneously, ensuring timely delivery and adherence to client specifications, proactively addressing and resolving client inquiries and issues to maximize client satisfaction

●Created multiple logo iterations, incorporating client feedback to refine and perfect the final designs while promoting consistency in branding across all marketing materials

●Implemented graphic design principles to create visually cohesive and aesthetically pleasing designs, coordinating color schemes and typography to convey the desired brand message

Other Professional Experience

Apprentice Ishii Design

Skills

UX/UI Design, High-Fidelity Prototyping, Wire-framing, Personas, Usability Testing, Branding, A/B Testing, User Stories, Data Analysis & Research, Agile Methodology, Project Management, Client Relationship Management, Design Systems, Information Architecture.

Technologies

Figma, Sketch, SaaS, HTML, CSS, CRM, Mac OS X, Adobe Creative Suite (XD, Photoshop, Illustrator, InDesign), WordPress, InVision, Google, Salesforce, HatchBuck CRM, Microsoft Office Suite

Education

Apprenticeship in Graphic Design Turner & Associates

Apprenticeship in Graphic Design Ishii Design

Awards

Silver Medal Neenah Paper Design Contest for Branding & Logo Design

Golden Spike Award PRSA, Brochure Design

Community Engagement

Leading Knight to the Exalted Ruler Provo Elks Lodge 849

Representative Provo Elks representative for Utah's Boy Scout Troop 51

Volunteer Provo Elks Veterans Committee

Volunteer Created and produced Veteran's Baseball with the Elk's Veteran's Committee and Orem Owlz.

Volunteer Camp Wapiti and Christmas Charity

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