Customer Service
Resume:
Stephanie Santiveris Houston, TX
*******************@*****.***
EXPERIENCE
rA Organic Spa, Los Angeles, CA — Receptionist
October 2022 - January 2024
● Provided personalized service to spa members and guests in a high-end setting.
● Demonstrated extensive knowledge of services, recommending selections based on individual preferences and spa promotions.
● Maintained cleanliness to maintain the luxury environment. Burbank Spa & Garden, Los Angeles, CA— Receptionist March 2021 -October 2022
● Engaged and connected with guests, sharing top-quality product education and speaking about the spa's community and culture.
● Achieved all assigned monthly sales goals.
● Understood and followed safety policies to maintain a safe work environment
Compassion Union, Los Angeles, CA— Inventory Manager February 2017 - March 2021
● Organized and maintained merchandise to meet Brand Marketing guidelines and enhance product appeal.
● Collaborated with team members to ensure optimal guest experience and support store operations.
Fonda Don Chon, Los Angeles, CA— Server
June 2014 - January 2017
● Reinforced a rewarding customer experience.
● Performed work in accordance with applicable policies, procedures, and laws or regulations.
EDUCATION
Cypress Lakes High School, Katy, TX— High School Diploma Los Angeles Film School, Los Angeles, CA— Associates Degree SKILLS
Communication skills
Proficient in POS systems
Strong attention to detail
Bilingual
Fast learner
Accountability and Initiative
Team Player
Active Listener
Punctual
LANGUAGES
English and Spanish
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