Sales Associate Customer Service
Resume:
Hello
I’m Shaina Acceus
Irvington,New Jersey 07111
******.******@*****.***
Skills
I am able to communicate in 3 languages ( French, Creole, English ). I have a great knowledge of how to use any technological device . I have the ability to work under pressure, I have good decision making and solving problem skills and I am self-motivated . I pay attention to details and am able to adapt to a changing environment .
Experience
April 2019 - July 2021
2nd Avenue Thrift store, Union NJ - Retails Sales Associate
● Operating cash register to ensure accurate and timely checkout
● Maintain a standard of cleanliness in the store by following set guidelines
● Provide customers with excellent service and clear knowledge of product placement and daily promotions
● Maintain and monitor sections of the sales floor through merchandising and recycling guidelines .
April 2022 - January 2024
Benihana, Short Hills - Hostess /Cashier
● Greeted guests with a friendly smile, creating a warm and welcoming environment.
● Provided attentive and professional customer service and fostered warm relationships with repeat customers.
● Organized and scheduled reservations for 50+ customers daily both over the phone and online .
● Greeted an average of 700 guests per day at the door and escorted them to their tables.
● Communicated with customers and restaurant staff to guarantee that any concerns were promptly addressed and guests left happy .
August 2023 - May 2024
Prospect Airport Services, EWR - Cabin Cleaner
● Responsible for cleaning and conducting security searches on the aircraft
● Ensure the aircraft is safe and sanitary
2
● Making sure all the bathrooms are fully stocked and to provide extras supplies
● Making sure first class has access to all the supplies they need to get (pillows, Blankets, Headphones, many kits, ) .
Education
November 2018 - June 2022
Union High school, Union NJ - High School
Has been praised by the teachers for being a great student and for excellent behavior . Awards
Excellent behavior award January 2019 .
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